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January 2024 by Leslie Harper
The saleswoman was very kind and helpful. I would definitely return there.
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January 2024 by Jamie Hutchens
Latoine was so helpful! Thank you!
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January 2024 by Tony Rodriguez
This visionworks is the best one! Anne Wier and her partner today helped me a lot and they are so kind and helpful people!
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January 2024 by Stevie Barnes
Anna and her team are always absolutely phenomenal. As a divorced mom with rough and tumble kids, it seems like I'm in here at least every three months. They are always so helpful and often find extra discounts to help me afford it. I HIGHLY recommend them and their team and plan to continue using them and MasterEye next door for the foreseeable future. Thank you!
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December 2023 by Jennifer L.
The manager had her cell phone on speaker very loudly and it was a personal call about family and we couldn't even hear the optician to order contacts. When we asked her if she could be quieter she went into a room slamming the door behind her. Have a little bit of professionalism.
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December 2023 by Moses Z.
My experience was great, Aaron, Sonya and Dr. Mei were very helpful and the entire process was fast and easy
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November 2023 by Jose Montelongo
Despite the electricity going out while we were there. The employees remained very calm, courteous and professional. They took the time to check on everyone and everything. They explained what they were doing as they brought their systems back and still maintained the schedule. I highly recommend their services. Great Team!!
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November 2023 by Tanya C.
Had my first eye exam in the last 5 years today at Eye Associates Round Rock. I was greeted with professionalism and introduced to a new member of the team - Sonya. Sonya was very kind and even gave me a compliment that made me smile. Micah completed the first portion of my exam and was very diligent in cleaning/disinfecting the equipment as well as explaining in detail each test that he was performing. I then saw Dr. Choe who took so much time with me, explaining my test results, and performing my eye exam. From beginning to end, everyone was very professional. It was the best experience I've ever had with an eye exam and I would highly recommend this location to anyone in need. Special recognition to the office manager, Micah, for scheduling my appointment on such short notice. I appreciated being fit in before my upcoming vacation. 5 Star Experience!
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November 2023 by Lulu H
I had been experiencing difficulties with my insurance for approximately two weeks, and today I made the decision to visit Visionworks at the Boardwalk shopping center. Ms. Anne promptly assisted me in acquiring the necessary information to address my issue. I resolved the problem over the phone, and within minutes, my insurance-related problem was resolved instantaneously.I returned to the Boardwalk store, where Ms. Anne provided prompt and professional assistance in helping me finally place the order for the glasses I had been needing for quite some time.I extend my heartfelt gratitude to Ms. Anne.Her exceptional customer service, warm smile, and efficient handling of my order have convinced me that I will no longer be ordering glasses online. Nothing can compare to the fantastic in-person experience I had. Thank you!
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November 2023 by Jody Martinez
Amazing Customer service and my needs were met. Fantastic feeling that my associate knew what to do with my insurance information. I recommend anyone needing new contacts or glasses to visit the Round Rock Visionworks.
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October 2023 by Robert B.
Vision(Lazy) just either can't get it right or just doesn't care about anything or anyone. This is the same at all locations and if it weren't for VSP being associated, I wouldn't go in the first place but I'd rather shop out of network from now on than ever use this horrible brand and chain again. Lack of follow through or commitment and every clinic they have just do as little as humanly possible to make things easy. I called for a prescription to be emailed twice and then faxed and after thirty minutes I just drove to get it. They had sent the fax by the time I got there, WITHOUT THE PRESCRIPTION!!!! A family of glasses will never use this chain again.
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September 2023 by Nita Smith
The staff was very helpful and extremely informative. Dr Mei was willing to help me with my insurance issue.
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September 2023 by Yomi Adekoya
I high appreciate the professionalism with which my issue glasses was handled by Anne Weir, the general manager of visionworks Round Rock . She and her staff were courteous, patient and understanding.I will highly recommend the location and staff for anyone, who needs eye wear.
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September 2023 by Nicolette Bunch
Anne & Latoine were efficient and very helpful for my walk-in appointment. I got in quickly and was out in no time and confident about my purchase. Thanks so much ladies!
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September 2023 by Lo Moore
I didn't have a long wait. Soon as I selected my frames , three was someone ready to start the process & omelets my purchase.
