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June 2023 by Alejandra T.
Just had to pop on here to say. Change your management, literally don't have workers who go out of their way to not help you.
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November 2022 by Angelica Aguirre Rios
The workers at the pharmacy here are just rude and passive.
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August 2022 by Ramon T.
Don't even waste your time at this location. The cashier that was working today at 5pm seemed a bit overwhelmed. She had 6 people in her liine and was having issues. She called for help three times and no member of management showed up. Finally after what seemed like forever a woman in a grey polo shirt showed up. But just stood there like she had an attitude problem as the cashier explained her issue. The woman in the grey shift rolled her eyes at the cashier so much everyone in line could see. I thought to myself "Yep this place has gone to hell." I just left my stuff where with the magazines and left. I will not be returning. Recommendation... GET RID OF LAZY MANAGEMENT! TAKE CARE OF YOUR CUSTOMERS! HAVE AN EXTRA REGISTER READY TO GO DURING THE BUSY TIME! Like at 5 o'clock!!!
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June 2022 by Michael A.
Pharmacy is Sooooooooooo Slow. There are a couple people in the pharmacy that are ok. But, most are just rude, clueless and argumentative. The adult woman at the front register is the only bright spot.
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May 2022 by Karen I.
I have to use my Otc card from insurance in here. ALWAYS things are marked Otc then I get to checkout and it's not actually covered so I guess most people are rich enough to go ahead and pay cash. I'm not. They know it's been issue for couple years and don't fix it. I have approached manager about this issue so many times. Like intentional false advertising. I can now go to Walmart for Otc products and pay 2.00$ for a product there on Otc that Walgreens charges 8$ for same product. (Alkeseltzer). I only kept getting rx filled here because I had to use Otc card here. Now that I have options I am getting my rx switched. Their prices make NO sense and now all incoming rx calls unless you ask for store go thru outside source and rx is outsourced as well. Means no longer the person I look in the eyeball when I pick up is even filling my prescription.
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May 2022 by Amanda Durgin
This pharmacy is NOT OPEN 24 hours. Had to walk past an employee smoking directly in front of the door. I hate walgreens.
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July 2021 by Google user
This pharmacy is NOT OPEN 24 hours. Had to walk past an employee smoking directly in front of the door. I hate walgreens.
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May 2021 by Tracy Ozbun
Couldn't find what I was looking for. On my way!! Line says they have. Emuaidmax.
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February 2021 by Stephen J. Lautenschlager
The Walgreens Pharmacy on Frontage Road in Round Rock Texas is a very good Walgreens location. The store has an easy to find location with ample parking. The team operating the store are helpful and friendly and the store carries a wide variety of brand name personal care, healthcare, and many other products.
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January 2021 by Alison S.
Please be aware that this store is still serving customer who won't wear masks that are also not observing social distancing. A manager told that although masks are "mandated", they are not "required" and that they won't deny service to people who refuse to wear masks, despite a city ordinance that requires masks when social distancing is not possible, as in the case of filling prescriptions (the registers are side-by-side).
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August 2020 by Caitlyn P.
Pharmacy told me via the phone that they didn't have my prescription. I was told in person it was because they didn't have an address on file for me. Spend the time driving somewhere else. This place is a mess.
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July 2020 by Abel C.
The pharmacist Shelby has no customer service skills at all, no sympathy towards us the customers who are here to pick up medication. As soon as I told her my son had Medicaid she got upset saying I could just purchase it. I told her to try to put it under Medicaid and she got the helper told her to help me and left to lunch knowing the helper needed her to clear the register, the helper looked embarrassed of how she treated me and we waited until she got back she then went to help someone who was behind me and just had me there waiting. She tried to humiliate me just cause my son has Medicaid. This was the worst experience ever here, I just needed to get my sons medicines.
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March 2020 by Debbie N.
The pharmacy isn't very nice or helpful! This was their second chance with me using their services. I rather drive to Pflugerville Walgreens where I always got great service. It's out of my way but worth the drive. Pflugerville Walgreens either one are awesome!! Round Rock on IH-35 not !!!!
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June 2018 by Michelle W.
This is my favorite store. It is near my work so I happen to pop in often. Forgot to buy snacks? Walgreens has me covered. Forgot to bring a drink? Arizona tea is here for me. Walgreens even has gift cards and greeting cards in case you forget. They always have a seasonal aisle for the holidays with cute stuff. Right now, it's full of summer items. The cashiers are always friendly and Walgreens always has some deal going on for Card members. Be sure to sign up if you haven't already so you earn rewards on your purchases. I have only used the pharmacy once and it was a pleasant experience. Nothing stressful and everything was processed via insurance like expected. Thank you Walgreens' cashiers for always being so friendly.
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May 2018 by Melondy C.
Worst customer service. Had to drive up here more than twice for prescriptions called in two weeks ago. After coming to pick up they only had one ready. The lady at the counter said she didnt know I wanted all three prescriptions. Of course I do. I dont want to drive up here again. Then the consult wouldn't properly tell me about my medication. She just walked away after I was asking about my other scripts that weren't filled. I'm pregnant and need to know what I'm taking.