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January 2024 by Michelle Cooper
Good car wash except our monthly subscription went up, $5/car!! And should have kept mirrors at entrance.
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January 2024 by Haley Couch
Good luck ever canceling your membership. They are owned by a national corp that has not once answered their phone, it just says busy please leave a message. No one will ever call you back. Same with emailing them, don’t expect a response. Had to escalate to Visa to get them to stop charging my card. Please save yourself the time and do not sign up for their monthly pass.
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December 2023 by William Duran
Deep scratches in my old truck.2003 S-10 with 80kmiles. I baby this thing!Came out of the wash today with pretty deep scratches in the paint. Should have done the touchless At Rudy's but I was in a hurry.
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December 2023 by Jess Tuttle
Great people work here and it’s your regular membership carwash. We have the top package and for some reason, our wheels never get addressed. Pretty aggravating as that is one of the perks of the package and one of our favorite things about our car. Otherwise pretty clean and nice location.
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December 2023 by Eduardo Palacios
The quality of the service is going down. Rags are scarce, a few years ago everything worked perfectly. It has a discount on the service but old customers are still charged high. Fix problems to keep customers.
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October 2023 by Ed Bakeman
Tried to use the website to update and put a hold on my membership since my car is damaged from the hail storm and says it's unavailable. Tried to call and no answer. Let messages and nothing. Maybe this will work. But was gonna cancel before hail storm as the machine aren't great left my car still dirty.
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September 2023 by Heather J Cook
It's a routine drive thru car wash until you get to the end. Then you have to wait in a line of preceding cars to get a towel dry. The line was long, I didn't want to wait and I was trapped. The was was fine but I don't like the non-optional, forced wait.
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September 2023 by Mazdamunchies
They never answer the phone, employees clearly do not want to work, and they didn't even bother finishing the job. I paid for the top package and all the cars around me get their windows wiped and they didn't even bother. 100% satisfaction, what a joke, they won't even answer the phone to resolve issues. Never coming here again.
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September 2023 by Jorge Salazar
If you want the machines to rip your car to shreds , come on down and get what I'm trying to warn you about , don't know much about whatever systems they use , been using misters behind tinsle town for a decade and never came out with a scratch.
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August 2023 by Johnnie Boy
Easily the top three car wash chains in Austin. Well worth going too. They hand towel.dry your car after your vehicle has been washed for all wash options with microfiber towels.
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August 2023 by Matthew
It's impossible to cancel a membership if you move away. The online feature doesn't work, no one picks up the phone, the online contact form doesn't get returned, and the text option goes unanswered. The washes have always been great, the customer service is pathetic.UPDATE 8/9Why bother to respond apologizing and providing a web address for contact if you still don't respond to contact forms or phone calls. I have now called every site location, left a voicemail at each, used the customer contact form, and checked the online cancel feature.This company is the absolute worst with customer service. There are numerous other car wash providers in the area. Unless you want a lifetime membership I would say stay away.
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July 2023 by Silvers R.
Trying to cancel monthly membership but the website ALWAYS says ' eCommerce is temporarily unavailable. Please check back soon. ' If you try to call ANY of the locations you will NOT get anyone to pick up the phone. Not to mention the vacuums are rarely working, and the actual wash is suspect. SCAM ! Complete and total SCAM ! AVOID AT ALL COSTS !
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July 2023 by Christi Lopez
I love when they get it all right. Lots of great-smelling suds and blowers that nearly blow the paint off along with the window wiper blades...lol and when you reach the end of the colorful ride your met with happy but hot looking employee's. Maybe someday they will get the fans for employee's.
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June 2023 by Andrew Prather
Convenient and reasonable price. Lots of options for the level of wash you can choose from. The wash is very effective and left my car super clean. It's nice to have the vacuums available after the wash. There are a lot of carwash places out there but this is one of the nicer ones and we will be back soon.
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June 2023 by Jason Z.
May I suggest improving your towel drying technique after washing? there were dry water spots.