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March 2024 by Damian C.
Shops like this you go for the service. The one on one personal touch. The proprietor gives the very effective vibe of a clockmaker. Right down to his sleepy demeanor, soft spoken tone, and friendly. Yet his meticulous, delicate touch with watches are juxtaposed to his Father Time nature. While watching him work on my watches, he gave jewels of wisdom on watches, their movement, and why they can sometimes break. I was there for over an hour, but to be fair, I came in with fifteen watches. Most just needed batteries, a couple needed repairs. So I can't say if it was pricey or not because of the quantity lol. However, I feel he's better served in a small brick and mortar shop littered with exotic clocks and time pieces, all ticking in unison. But that could just be me. Instead you can find this adorable vendor inside the heb on Palm Valley
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November 2023 by Sandra M.
Thought my husband's watch needed a new battery. Owner checked it and told me it did not need one. Very friendly and professional.
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November 2023 by Brent H.
I always get great service here, whether it's replacing a battery or a watch band. He is very knowledgeable and helpful.
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August 2023 by William S.
Friendly, honest service. Fixed my watch while I waited. Will be my go to for watch repair from now on.
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June 2023 by Google user
I took my Louis Vuitton watch to this hidden gem shop in HEB. The gentleman who runs the shop has truly mastered the art of his craft. He walked me through the entire repair from opening the watch, fixing batteries, replacing screws and got my watch running in new condition. He pretty much volunteered a complete tutorial in fixing luxury watches by the end of the repair. In addition, he taught me functions on my LV watch that I never knew. There were issues he was able to identify that few others could and that I certainly was not aware of. It ran me 50$ (for high quality battery replacement and new screws) which was more than I expected to pay prior to arriving but small cost for a job done right, properly fixing a LV watch that cost over 5k! The only reason I was at a Round Rock watch repair shop was because I was picking up my car from a RR body shop (I commuted from Austin). Truthfully, I will be making the commute again from Austin to this shop for any future repairs on my LV or Gucci watch. If you have a luxury watch, don't take it anywhere else!
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June 2023 by Joe A
I took my Louis Vuitton watch to this hidden gem shop in HEB. The gentleman who runs the shop has truly mastered the art of his craft. He walked me through the entire repair from opening the watch, fixing batteries, replacing screws and got my watch running in new condition. He pretty much volunteered a complete tutorial in fixing luxury watches by the end of the repair. In addition, he taught me functions on my LV watch that I never knew. There were issues he was able to identify that few others could and that I certainly was not aware of. It ran me 50$ (for high quality battery replacement and new screws) which was more than I expected to pay prior to arriving but small cost for a job done right, properly fixing a LV watch that cost over 5k! The only reason I was at a Round Rock watch repair shop was because I was picking up my car from a RR body shop (I commuted from Austin). Truthfully, I will be making the commute again from Austin to this shop for any future repairs on my LV or Gucci watch. If you have a luxury watch, don't take it anywhere else!
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March 2023 by Veronica Michelle
Ali is the BEST!! Took my Tag in for a battery change and left with a huge smile!! Ali will treat your watch with the utmost care, and goes out of his way to teach you while he is working. I highly recommend this place and will be coming back as needed.
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December 2022 by Shay Tripp
So many places no longer clean jewelry or do watch repair. This is a hidden hem inside the HEB. They fixed two of my watches. Price was reasonable. They even sell watches and other jewelry. Very courteous.
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December 2022 by Waltraud M P
Not just a Battery replacement but also a small but important repair job was done here. This gentleman is a trustworthy watch expert, and he takes pride in his work. Thank you for an excellent job done!
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October 2022 by L G.
I live in Pflugerville and this is my go-to place for watch repair and battery replacement. The gentleman is very nice and prices are very reasonable.
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July 2022 by Pierre Chaney
The gentleman who runs the establishment was fantastic! He ran out of a certain size of replacement battery, but asked if I needed to wear the watch for an event over the weekend. He offered to place a slightly thicker battery in the watch to get me through then switch it out when my size arrived on that Monday. As promised, he got me through the weekend and when I returned he swapped out the batteries at no extra charge. He was quick and efficient. A very nice person to work with. I have a few watches that need attention so I will be bringing them to him for service.
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June 2022 by Lori S.
This place is inside the HEB plus, near the front. The owner was very kind and quick to diagnose the problem with my favorite watch. He quoted me a fair price, I had total confidence when I dropped it off there and soon after returned to a perfectly running watch. I was very happy with the service, would definitely use it again!
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June 2022 by Bobby Adeli
I took my watch (Tag Heuer Formula 1 caliber 16) there because the tachymetre push buttons where not working. I had been quoted $800, $900 and $1,200 at other jewelers. I took it to Watch Galaxy last week and it was fixed for $50 in 10 minutes.
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June 2022 by Keith Honeycutt
I’ve been there several times. He’s serviced my Tag Heuer watch and I’ve purchased jewelry from him as well. Won’t go anywhere else! Nice gentlemen who provides quality workmanship!
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October 2021 by Dana S.
Owner very professional and friendly. Excellent service very good pricing. Replaced 2 watch batters while I waited, one was even a dive watch