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July 2022 by T-Bar Boggs
Great Service & Friendly people
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April 2021 by Janice Fontaine
I opened a business account at this location several years ago because it’s convenient, and close to my home. Whenever I had to go inside the bank for whatever reason, I dreaded it . This woman that was always up front, was all smiles when my husband was with me, but a totally different person and rude and condescending when I was alone. I wish I knew her name. She had dark hair, and she had been there for several years, maybe even manager. Thinking back , I really wish I had reported her rude behavior. I tried to be understanding that maybe she was having just having a bad day, it was very clear to me that wasn’t the case. I work with the public and I enjoy my job. I was happy when I noticed she wasn’t there, or even at the drive through window. There are a select few people at that location I can honestly say that are friendly and helpful.
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April 2021 by Lenard Morris
Another American National Bank with their ATM shut down again. Ridiculous
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March 2021 by Julio Martinez
It’s been about 6 months or more since the ATM machine at the Rowlett locationHas been broken.And when we ask the staff at the bank when they will get it fixed they continue to say maybe next month. In the mean time we have use other ATM machines and pay high fees.Considering closing my accounts.Very disappointed.
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November 2020 by JUNE SHAHZAD
Stay away
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November 2020 by Billy Morris
Another American National Bank with their ATM shut down again. Ridiculous
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July 2020 by Charles Mask
Don’t join this podunk bank.
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July 2020 by Premal Martin
I randomly got locked out of my online account and am unable to reach anyone. I called every number there is. This bank is trash
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February 2020 by Jason Channell
My wife visited after school on our new account on her way home from work. She had great things to say about their customer service.
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May 2019 by Adriana Frith
This bank is absolutely amazing! They care about their customers and work hard to make sure all of our banking needs are met. Each branch is full of caring, knowledgeable individuals. I am thankful I found this bank after years of banking with larger corporate run nightmares.
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January 2017 by Unsatisfied Patron
This bank needs to be open on Saturday for the working people; at least for 4 hours. :(
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March 2015 by Austin Entrop
It is very hard to get anyone to answer the phone. Always takes 5-6 minutes on hold before someone finally answers.
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February 2013 by Sharon P.
I LOVE THIS BANK!!! American National Bank has been my bank for at least 15 years! The service I receive each and every time I go to this bank is outstanding! The people are very knowledgeable and they are also very nice. They greet you with a smile on their face when you enter the bank. They make your banking experience a pleasant one! I highly recommend American National Bank!
