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February 2024 by Tr3ThaDj Muzik
Chicken fried a little too
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February 2024 by Quiz
Chicken very greasy. Did not get everything I ordered at drive thru. Not noticed till home.
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January 2024 by Mark Williams
Was Driving through town and opened the windows of my car and smelled the aroma of good chicken here. So I had to stop by. Won’t regret it. Chicken is good!
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January 2024 by Teresa Davis
This is from my daughter's chicken tender from here. I have no clue what this is but this isn't the way we eat chicken.
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December 2023 by C C
Best chicken. Great quality. Feels safe. Lots of sunlight. Great service!
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December 2023 by Melanie Lynn
I believe when you have exceptional employees you need to hear about them. Lisa @Rowlett Texas location is fantastic! Lisa is Efficient, Professional, Polite and Friendly!She deserves a big fat raise and a big fat thank you. I could eat at any fast food, however, because of Lisa and the chicken tenders, I choose Chicken Express!!Keep up the great job Lisa!
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November 2023 by Melissa
I will never eat here agin!! I just got my food and as I was eating it I noticed a wierd spot on my tender so when I got closer it was mold!!! I opened that part of the chicken and it was black in the inside!! Please don’t eat here as apparently there food will make you sick!??
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November 2023 by T. Ballard
A particular staff member that works the drive thru at night is incredibly rude.
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October 2023 by Lani Jones
I love my Chicken Express. Mac n cheese, fried okra, mashed potatoes, gravy, corn nuggets, and chicken strips are all so good!
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September 2023 by Julio Martinez
Very disappointed is an understatement.I order the family 25 Chicken tenders meal.They were cold.They used to sell the best chicken tenders in Rowlett.
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August 2023 by Tmspete
Make sure your order is correct before leaving. If not, and you don't go right back, 2 days later tough luck. No regard for customer.
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August 2023 by Sue F.
Extremely disappointed in the change of food and personnel. Recently i called to place an order and they asked me to hold on, I held on for seven minutes and then hung up. I drove there to played order, it had to be adjusted since it was incomplete. i had ordered the 12 piece with 2 sides. corn on the cob was so tough that it was wasted, the chicken was so cooked that the skin had to be removed before it was eatable. Roll are cold. Meal was a complete disappointment. That was my third purchase from them recently which means, threes strikes and you are out.
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August 2023 by Cidnee Mccutchen
THIS IS THE WORST CHICKEN EXPRESS EVER DO NOT COME HERE. EVEN THE GM IS NO GOOD. TERRIBLE TERRIBLE CUSTOMER SERVICE.I called yesterday to complain about my order being wrong and the male manager who works evening shift was so nice and apologetic and told Me he took my name down and number to get my replacement food. I go back to this store LITTERALLY the next day and everyone is acting as if I made it up. I even offered to show them the call log showing I was on the phone yesterday and they didn’t care to see it. I drove all the way back to Rowlett for no reason! I do not even live in that area I bought food at the rowlett location because I was simply passing by. If I was over this store I would be so embarrassed By my staff.
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July 2023 by Matt C
Consistently good and fresh food. Friendly staff.
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July 2023 by Nicey Watkins
I wish I can give a zero but I'm writing this review because this has happened way to often. I was in line in git my food at 10:50, they open at 10:30 so why was my 3 PC of chicken dried up in old. Smh I would love to get my freaking money back but had to be at work so I can't go back. This makes me so mad because I've experienced this a few times an the last time I took it back but couldn't this time. Smh I'm definitely reporting this to corporate because people pay their money and get served old food from yesterday is not right. In they can see this in still serve it. I will definitely be reporting this particular store.
