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February 2024 by Luz Pacheco
Great customer service!!!
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January 2024 by Sirak G
They won't replace the faulty battery under warranty, citing it's too challenging. This response from the so-called manager, Josh, is the laziest excuse I've ever heard. Interestingly, I purchased the battery a year ago under warranty, and the same location replaced it before. The battery replacement that they say needs professional took me literally 5 minutes
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January 2024 by Kevin Casebolt
Looney was very helpful today. He was knowledgeable and wanted to help. He worked very good with his work mates and took me out to my Jeep and narrowed my problem. I came back in a bought a senior and made me feel like a wanted customer. What a delight. I have trained many techs to n my day and he is a star!
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November 2023 by Jose L
I always find what I need and employees are awesome. Very friendly.
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September 2023 by Heather Galloway
Awesome customer service, very friendly, and helpful.
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September 2023 by Heather Castillo
Had to return a battery that was the wrong size (out fault not theirs) the young lady took care of me quickly and was really friendly. Always a great experience
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July 2023 by Pat S.
I've usually basically gotten the help I need at this location. Whenever I need to get my car Battery checked out, Window wipers Replaced, Rob has always been So Very kind & Beneficially Helpful to me as well as Peter
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July 2023 by John Enriquez
Excellent customer service.. my go to place for auto parts!
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July 2023 by Hannah Springer
Asst. Manager Josh is the GOAT. He was friendly, knowledgeable, and professional. He helped me with my lights/hood supports and explained every step with no judgment. When I grow up, I want to be like Josh, thanks again!!
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April 2023 by Blanca Mora
Great service. I called today to purchase an axel. They didn't have it but told me they would order it and have it ready by 5 pm today!I called autozone on rowlet rd. They told me they didn't have it, the "could" order it for me until tomorrow but they didn't have the time it will arrive.
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March 2023 by Gaamer
Miller was extremely helpful and considerate. I was lost and he helped me find exactly what I was looking for and even helped me understand how to use it with my car by pointing out the exact spots under my car when I asked him.
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February 2023 by Kevin Jones
Came right out to help diagnose an issue with my truck and made recommendations on next steps
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January 2023 by Guadalupe Castro
Came in the morning as soon as they opened and the two white men at the register were extremely inappropriate and unprofessional. Don’t even feel comfortable coming back.
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January 2023 by Cassie Hagar
Amazing service. Very friendly and helpful. I highly recommend the nice guys at the Lakeview Rowlett O’Reillys!!
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December 2022 by Forrest McCalley
Super friendly staff, and they have shopping carts for big item purchases!
