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March 2024 by Shannon Putchinski
Great place and they really need your help adopting pets. We love our kitten and the took really good care of her.
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March 2024 by Alex Lonac
Person in charge of our city of Rowlett doesn't care about people since we have MORE liquor stores than grocery stores.Please visit this SAD building that inforce animal cruelty.This is beyond pathetic and who doesn't love animals doesn't definitely love people.I wouldn't leave couroch in this PRIME animal control facility.
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March 2024 by Willy Feliz Peguero
Nice shelter
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January 2024 by G F
macy the blonde at the front deak is unnecessarily rude and judgemental. not sure what the attitude is for when im just trying to get a lost dog back to its family. it was not great to be insulted right out of the gate about not having an id, which is annoying on my part but didn’t warrant the hostility, and having to explain that i had forgotten my wallet on the way to shop for groceries. she accused me several times of being the owner and trying to abandon my dog and gave no apology when they found the owner through the microchip, which they suggested i should have checked first as if i were a psycho who carried an expensive microchip reader around instead of being a person whos never dealt with a lost dog before. cant say im surprised at this attitude since ive volunteered with them before and dealt with the negative and unprofessional attitude. 12/23/23, 4:15pm, macy, penny.
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January 2024 by Sonja Ramirez-Sherrill
So generous and kind
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December 2023 by Abel Garcia
Found a lost dog and was struggling to find owner information. Kristy was very patient and helpful at the front desk and she sorted out a lot of information for me and got me connected to the owner faster than I ever could have alone! Thank y’all for the help!
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October 2023 by Abby Keister
This shelter has the most amazing staff & volunteers. They are passionate about the shelter animals, & they do their absolute best to find fosters & adopters. The reason for the 3 stars is bc the facilities are dire. The shelter animals deserve a much better environment inside & out as they may spend several months or years in the shelter. The City of Rowlett is aware of the issues & claim improvements are coming. Actions speak much louder than words, always. As an animal lover, dogs especially, are more often than not, superior to humans; they provide unconditional love, they don't judge, they are loyal, good for your health, increase social interactions, stave off loneliness, keep us active, save lives, offer protection, make us happier, & my favorite, they don't know greed like humans do. Thank you.
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September 2023 by Jamie Lowder
Too many lonely people and too many lonely puppies, it's time to do something that's bigger than yourself, adopt or foster 1st.. whatever get up here and get you a mate ASAP
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September 2023 by Kristy Clark
Great friendly staff that love the animals!
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August 2023 by Sylvia Viera
Employees were sooo nice! Volunteers are very helpful! I will be fostering. I have a feeling we are a match as he's already on the sofa napping!!
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June 2023 by Judy Hilgert
I need to rehome this kitty that was brought into my home. My cats are very loving indoor only cats and have been together since birth. They do NOT approve of a new kitty. I heard that Rowlett is the only non kill shelter that takes care of the pets.
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May 2023 by C. Valdez
A great facility, with a staff of knowledgeable and caring people.
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May 2023 by Natalie Smith
Staff is rude and doesn’t want to help or take in strays! Rude rude rude and zero compassion.
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March 2023 by jessica fulton
I wanted to express my gratitude to this shelter for taking back a gorgeous and sweet German Shepard whose owner adopted him two months ago. My husband and I had found him roaming around in the street so we took him in for 4 days until the shelter opened and could inform us who his owners were. After reaching out to the owner, they refused to take him back and basically ended up saying either take him to the shelter or let him back outside. Being an avid dog lover (understatement), I obviously brought him back to the shelter as I have two labs and my male lab unfortunately does not get along with other males (or I would have never given him back, it was very tough for me and I was not happy with the decision we had to make). This shelter is at code red but still accepted him and had nothing but wonderful things to say about him. If you have the opportunity, please look on their Facebook page and look for “Patrick.” I promise he will make an impact in your life within days, he has a little heart of gold and will bring you unconditional love and happiness everyday you share together!
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February 2023 by Brandi Hurst
Amazing volunteers and staff! They care deeply about the pets and work hard to give them the best chance at finding the best homes.
