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December 2023 by D'Tawan P.
You only want to use these jack butt's if there's nothing else left in the world. They are low down and mistreat black folks. All I needed was my tirss checked to report back to Audi of Plano the issue. I had already called and was advised it was free to diagnost the tire once I got here and he saw was black he charged me $10 dollars. So sad how these business are. Just to check the air pressure in my tires a $10 service fee. What a bunch of losers?
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October 2023 by Shauna Marie Adkins
Professional and very nice guys. Had me in and out in a jiffy for a tire plug. Good pricing, compared to some places charging almost double. Shop and front office was clean and orderly, too. #recommend #screwscrews #tireplug
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August 2023 by James
Went in today for a used tire. It’s posted online that they open at 8am. I arrived around 8:10… no one was there except another gentleman who was also waiting for them. As I was waiting some of their employees arrived and just parked and waited as well. I asume they don’t have keys to open the place so it’s not the employees’ fault. I waited until 8:30 and left to find another shop. Went to Garland and found a shop that got me in and out in less than 15 minutes. Part of good business is having integrity. If you say your shop opens at certain hour then open it at the specified hour. Some people need to get these type of things done early in the day because of work and other commitments. I had been on the fence about this place because in the past I had been able to have flats repaired or have been able to purchase decent used tires. However, the gentleman who I presume is the owner of the establishment is not very gentleman-like at time. He’s been rude and aggressive when my wife has gone. There’s another younger guy who seems to be either a part owner or kin to the owner, he’s been nicer. It’s a used tire shop so I don’t expect to be pampered but at least treat women well. Doubt I’ll ever be back to this establishment.
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August 2023 by Robert Carlos Castillo
After haggling with delays and issues with Valvoline Instant Oil Change. I came to get service on our car and came here to get my inspection and they truly "instantly" saw me and serviced the car and I was out in minutes. I have changed my normal lube and inspection service from now. Keep up the good work.
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August 2023 by Brock Snyder (brockefellar)
Great service!!! In and out no problem! Came in for a patch repair! Awesome pricing and friendly staff! Thanks again guys! Will definitely bring my future tire trouble to the shop again!
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July 2023 by Todd Egan
BEWARE: Rowlett Discount Tire and AutoToday, my niece took her car in to get two tires replaced due to tread wear. Her car has pressure sensors in the tires like many cars do now. When she drove away, one tire was reporting as zero. She went back to the shop and they claim there was not a sensor in the tire. Odds are, the tech accidentally broke it when removing the tire. They refuse to accept any responsibility or even the possibility they made an error.Be careful when you do business with them and be watchful of the Techs when they work on your car. Do not drive away until all of your tires are reporting pressure again.
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July 2023 by Todd E.
BEWARE: Rowlett Discount Tire and AutoToday, my niece took her car in to get two tires replaced due to tread wear. Her car has pressure sensors in the tires like many cars do now. When she drove away, one tire was reporting as zero. She went back to the shop and they claim there was not a sensor in the tire. Odds are, the tech accidentally broke it when removing the tire. They refuse to accept any responsibility or even the possibility they made an error.Be careful when you do business with them and be watchful of the Techs when they work on your car. Do not drive away until all of your tires are reporting pressure again.
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July 2023 by Ambrecia Gambrell
So glad I was down the street when my tire busted! Thanks ?.
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June 2023 by Joe Gencur
Sunday I took my car in for 2 tires on the front (only one was bad). They get a 5 for the tires, 5 for speed in and out. Why the low rating, I went in with 4 matching rims and came out with 3. It was on the passenger side so I didn't notice for a couple days. I thought honest mistake and called them. They told me no way it could have happened. No way and check their shop. OH BUT IT DID! I put air the passenger tire the night before and my car is parked in the garage. They claim my silver rim was always the black one on my care now. Then they try and tell me (see arrows in picture. That the slight rust in the center hub proves I was wrong. Funny the nut and threads show no rust. Also the Yellow A in the rim, I believe is how junk yards put grades on them. Even a guy at Honda says that is a spare tire rim, and my spare is still in the trunk.The ONLY place this could have and did happen at was when my tires were replaced at the shop.My advice if you go there take pictures before yyou allow them to touch your care.I was going to have them do more work for me but after this I would rather have a flat than do ANY business with them in the future! So disappointed!
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June 2023 by Kitty Graves
Great value and price fast and friendly. I always feel taken care of by the Hispanic guy there.
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May 2023 by Samantha L.
Went here with my boyfriend because we popped a hole in his tire. My boyfriend patched it as best he could and we came straight here to see if we could get a professional patch, or if the one my boyfriend did was holding. The MANAGER said "we don't do patches on Sunday. Come back Tuesday".... My boyfriend asked if he could at least come look at it..... he did hesitantly. My boyfriend preceded to ask if he had an air compressor to bring the psi to normal and the manager extremely rudely said "what do you think!?" Not 1 person there was nice except the guy who air up the tire and told us to have a good day. If I could rate 0 stars I would
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May 2023 by Paulin Khiev
I used to go here for all my vehicles for over 10 years. They started up charging me because I had a luxury vehicle. Learn to plug your own tire with a kit or go to the REAL Discount Tire down the street where they are liable if they damage your stuff.
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May 2023 by T-Bar Boggs
Great Prices On New & Used Tires.If you need a flat fixed its a good place to go.
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March 2023 by Austin Clift
Nicest people and straightforward about price. They don’t beat you over the head with up-sells. Unfortunately for them I usually show up at 5pm (almost closing) and they are still very polite.
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February 2023 by Taylor Robertson
Heads up don’t come here if you’re not spending money . Don’t come here if you’re not needing a lot done . Especially if your only need one tire changed . If you’re not needing a lot of work done or are not spending money here then their attitude changes at the flip of a switch . They become very rude and change the price to more than double . This is not what we need at our neighborhood community tire shop in rowlett . These guys don’t deserve any business . Do your self a favor and skip over this option when looking for a tire shop . These guys are just here to take advantage when you feel your about to be stranded when on a spare . .