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December 2023 by Ami C.
Went in this starnucks it's in a target and ordered a pink drink and these workers laughed at me and were giving my friend dirty looks and when I got my drink it was not what I asked for and had drink alllll over the lif
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November 2023 by Autumn W.
Okay I am writing this in hope's management will read it. I have given my feedback in person... they seem to not care! Lets start with hot mess... literally! Every time I've come here there has been boxes stacked up, dirty counters, filthy backsplash area and the online order pick filthy. The excessive long wait every single time is just not normal. I frequently go to Starbucks all over Texas. Literally you will age waiting on a drink. Early Am, mid morning, afternoon.... It is clear the team is struggling. They seem flustered, rushed and unorganized. This place needs a management change. I have never seen a Starbucks run so poorly. Go to firewheel... your in and out in a flash, with get this..... the correct order!
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October 2023 by Yessika M.
I love this Starbucks. If I can't go to this location, I will wait until I'm able to go here, best barista they have is Spencer. He is a very kind person and almost all the barista's are super nice.
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April 2023 by Susie F.
Absolutely horrible. We bought three drinks, asked for a cup of water and my ten year old was denied a cup of WATER. My daughter went inside for a cup of water and the lady in the front stated "we have no water". I hope management corrects this for future costumers.
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March 2022 by Alex H.
awesome energy and spencer was SO nice!! i wish i could remember the employee that gave me my drinks but she was awesome as well! i love this starbucks sm and y'all are doing a great job! thank you ! : )
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July 2021 by Kendall C.
As one of this stores regulars I'm always so happy to see them every morning! Everyone greets me when I walk in and most of them know me by name and have my order memorized. They have some off days but so does everyone especially seeing the way other customers yell at them daily I'm surprised they still show up! This is a good store, Starbucks you're doing great with this team!
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July 2021 by Silvia G.
These locations is one of my favorites The employees are always nice special the cashier Leo thanks everyone
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July 2021 by Karen G.
Ugh!!! I love STARBUCKS!!! And I love ordering through my Starbucks app, what I don't love is ordering an "extra hot" through the app and getting there to receive a luke warm!!! I was driving there when I ordered through my app so it didnt sit for a super long time and I had to nuke it when I got home
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May 2021 by Evan S.
Literally drove 20 minutes to get in line at 930, with cars all in front of me and get told they can't take my order because apparently I showed up at 931 which is a lie.Horrible customer service, what is one more drink? This location is filled with some nice people, and just down right rude people. Will gladly be taking my business elsewhere.
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February 2021 by Brittney D.
I love this Starbucks. I don't come by very often but every time they make me feel like they know me and ask how I'm doing. It's the small things like that that can turn people's day around. Also as usual the coffee is amazing!
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December 2020 by Jenny N.
Starbucks lover attention,Please be caution. As a long time, frequent customer of the store, I would like to write in hope of sharing my sincere opinion about a recent incident.As of Dec 12, I ordered my drink via mobile order at Hwy 66 and Kendwood location as usual just like every other day, before heading to work. Due to my complete trust in the high quality and professionalism of store service, I failed to noticed a strange object in my drink. I enjoyed my drink as usual, until my co-worker spotted something dark inside my drink and questioned what did I add? I was startled to find out that it was a black piece of rubber. I am not sure what it belongs to or how it came about to be in my drink. This is the first incident in all the years that I've been a loyal customer at starbuck store. I am disappointed and begun to questioned the sanitary level as well as the professionalism in store service.
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July 2020 by Freda Gray
Visiting My whom just had her daughter decided to walk down to get a frappe work oh we don’t do app for rewards & points I pulled her store up and what pops up and very rude .09/27/2019. Morning worker
