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September 2023 by britney serrano
The florist here are AMAZING! I showed up with Very little notice of just a few hours needing a special arrangement for my daughters 18th Birthday and when I tell you that they made it happen ? Thank you to the amazing florist and the Floral manager! I sooo appreciate you and Your dedication My daughter absolutely LOVED THEM ?
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September 2023 by Spacy5050 Spacy
8805 Lakeview PKWY locationBakery got the WORST Supervior EVER ( blond woman, dressed in black all the time I dont know her name yet but will find out!).She is treating Customer and Coworker poorly..NO great customer service I worke in customerservice as well. Thats what i widness not exceptableBut i love the Store, location and all other employees are always kind and helpful ..
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September 2023 by Rebecca Y.
This has gone from being the best to the worst grocery store and pharmacy I've ever been tI.
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September 2023 by Michelle Darnell
Went in at 8:05 PM to place an order for my son's birthday next week. No one was in bakery and the self checkout "clerk" was rude and gave me interesting faces when I was explaining to him that my order wasn't difficult or elaborate. I explained that I needed to pay for it since I wasn't picking it up. He went to a small closet near the front of the store and when he returned told me he couldn't help me and that I couldn't pay for it because the bakery closed at 8 PM! WTH? What kind of customer service is that! For a small round cake (that's usually already made on a shelf) with my son's name written on it and a dozen cupcakes. Yes I could get off shelf, but that might not be fresh and not the point. With the cost of everything almost doubling and stores closing earlier and earlier...is decent customer service too much to ask for?! I THINK NOT. Don't go here.
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June 2023 by scott spencer
Normally no one tops your fresh fruit... last night wasnt the case, had i know i could return fruit it wouldve been returned. I was severely disappointed with what i got.... i love tom thumb but this one hurt me I was so looking forward to my fresh delectable delectables!
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May 2023 by Russell Ross
We shoped till we had our grub run completed. It was a great time, and we were very excited to find a huge piece of beef.we wondered if we could get this huge slad of meat inside our car, we never had tried to get such a hugh piece inside it, Before. This slab like piece o' meat was a very,very tight fit. After we rubbed some butter all over it, it went right in the oven. After we had let it cook inside for a while when all was said and done We got a great big piece of meat that satisfied our need to be full and satiated in an almost meat induced comalike state . We also found some very large vegetables with which to make and toss a great salad that one and all enjoyed at our last wild and swinging party. There, we also found plenty of fresh pineapples to eat and decorate the walls of our small but passionately decorated house. If you need a few things to make your next gathering swing in Harmony. Remember Tom thumb definitely has a lifestyle friendly staff, and the staff gets great pleasure supplying all your needs, desires & wants. Swing on by their fine establishment. You will not regret that you did
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April 2023 by Vincent Campanella
A bit overpriced unless you check their adds.Excellent deals on app coupons.Adds break on Wednesday and are frequently not in stock early that day.
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April 2023 by Lori Smith
Veggies are fresh, store is clean! Volta has 2 free electric car chargers out front so you can charge your car while you shop.
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April 2023 by Laura Boyer
Shawna in the meat department is friendly and very helpful. I like to make fried pork cutlets and she will tenderize boneless pork chops while I wait! Great service from Shawna and the team!
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March 2023 by A O
Nice, clean and uncluttered store. However, the price increases from last week to today are insane, would not recommend buying here if you have other options.
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March 2023 by John F.
Been here about 3 times in the last several years and each time it's been a customer service nightmare.Hands down the most unfriendly group of employees I've seen, from Produce, deli and now the meat department. My last visit yesterday was my last visit to this location. They act like they are doing you a favor by you shopping there. They could take lessons on customer service from Tom Thumb in Heath.
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March 2023 by Kitty Kat
Emmanuel and Obi are by far the best employees at Tom Thumb. Emmanuel works in the checkout line and he is always fast and bags the geoceries perdectly. The past 3 years we always have a good conversation. He would be a superb manager in any hospitality job.
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January 2023 by William
After having a detailed conversation with Steven he assured me my prescription of desmopressin acetate would be available for pick up the following day when the shipment arrived. I arrived at the pharmacy the next day after the arrival of the 5pm shipment, the manager of the pharmacy advised me to contact the distributor of my medication to find out why it was never shipped. Over looking the fact that Steven lied to me I asked her if she could provide me with the number of her distributor she replied in a condescending tone you could google it you know with your phone. This pharmacy subsists on the dictation of health coverage providers.
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January 2023 by Juliana H.
Great grocery store to get whatever items needed for the house. Anytime I get groceries either in person or with the pick up option, they always have what I need in stock. The store is always clean, well stocked, and the employees are always helpful and kind.
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January 2023 by Dr. Gina Renee Bell
This store is always put togetherExcept the sanitizer wipes duty person is slacking.This is 2nd time this year they didn't have any (sanitizer wipes)@ the door.Hey 2 times in 12 months in 2022 can't be that bad.This is a Great store the customer service is always on point no matter where u stop in this store it why I call it my home store.