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June 2023 by J.D. McDanel Jr.
Great customer service
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October 2022 by Chris Lohrs
The absolute worst experience we have ever had with the home depot rental was ignored by John and when he finally acknowledged us he tried to refuse us a rental until we got a manager to make him rent it to us was very upset when he had to rent to us highly recommend wait for anyone else then john
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October 2022 by Debbie Hafley
Visited this location in Rowlett, on October 1, 2022, late afternoon and the staff was super helpful and very friendly. I love the area!!!
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August 2022 by Suzette D.
Do you really think I want to come to a location where they discriminate people !?! f*** noo !!!! F*** this location ! And f*** who ever did that to that poor innocent man I hope karma gets whoever did this !!!!!!
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August 2022 by Celina Galvan
They discriminate you for your color. Very rude workers
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August 2022 by Elizabeth Reyes
Can’t support a place that allows their employees to target customers and follow them around the store. DO BETTER HOME DEPOT.
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August 2022 by Maria L.
I would give zero stars if possible. This place has employees that like to discriminate on minorities, if you're a minority they will follow you around and harass you despite having done nothing wrong. They like to bully minorities and threaten them as if they weren't customers spending money here. Esta lugar está lleno de empleados racistas, por favor no visiten esta localidad porque los empleados les gusta estar detrás de sus clientes como si fueran crimínales. Mejor no gastar dinero en in lugar que le gusta acusar a los hispanos de robarse cosas cuando no es cierto.
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August 2022 by Kimberly V.
If I can give this place ZERO stars I would. They treat minorities like trash please go look at my FB post I will make sure none of my family and friends ever shop here again.
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May 2022 by Bassam Butaineh
The worst trench digger rental I ever got I wasted 155 dollars for nothing does not even go forward
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May 2022 by Karen W.
I went to home Depot, and I'm female and someone actually looked me in the eye, and someone actually said can I help you. When I go to home improvement stores I'll be come invisible somehow my superpower wore off, they actually saw me. Going to Lowe's has taught me you need to bring your own man but I felt like a celebrity, I heard excuse me Miss can I help you I'm like do they think I'm somebody else or what. I'm so thankful home Depot you did a great job of acknowledging me and making me feel like I guess I'm not a ghost when I walk through those doors. Thank you home Depot rowlett you did a great job.
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March 2022 by Humpty Dumpty
All the tools anyone needs to fix, or build anything!
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December 2021 by Genesis A.
this is by far the WORST home depot ever. the store manager carissa murley doesn't know how to treat customers & employees, along with an aissistant manager named janet jones. janet made one of my daughters that worked there cry her eyes out & told her to "suck it up." like wtf! hr needs to be involved and fire those two. they do not deserve to work in the retail industry as store manager/assistant manager ever! rude.
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May 2021 by Tia L.
I asked one of the workers where the lightbulbs were. He just looked at me and said "We Bleed Orange" then walked away.
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December 2020 by Esther A.
I want to give a BIG Thank you to Ms. Christy and Mr. Ty. Lets start off with Ms. Christy. The entrance i came into i must of overlooked where the flat beds were located at. I stopped at her register to ask her where they were. She not only showed me but asked me to wait snd went and got one herself for me. Then she showed me where the wire shelves were at. Since it was right after Christmad they were rearranging things back to normal so it was a little hectic. Her amazing attitude and lovely spirit and smile through the mask she was wearing you could see. Her willing to HELP. Now to TY, I was standing at the key area looking at keys and walks by and asks how can i help you. He was so polite and sweet. Helpful and kind to make all 8 keys for me. Conversation about his travels and love for 49ers(sad) and not the Cowboys..lol. All while he is diligently making my keys. Far too many young generations have forgotten what it means for customer service. Christy and Ty have restored my hope in what customer service is suppose to be. I pray that God continues to bless them. Let the light continue to shine through them to others. Thank you!
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December 2020 by Parnell Williams
I had to rent blowers and dehumidifiers for my house and was amazed how knowledgeable and helpful the rental guys were. They were great. Hopefully I'll never need them again but if I do it good to know where I can find helpful advise.
