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July 2023 by Nikki Handly
Sam is Amazing!! She went above and beyond to help us!! Couldn't have asked for a better experience!! Super happy with our purchase and the service we received!!
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June 2023 by Celia Dias
I love everything about their services. Very accommodating, even though yesterday was a holiday and they were closed, i was able to reserve a rental and got an email, a voice message and today I got a confirmation of the reservation. And they are very nice, friendly and their vehicles are clean and I just feel nice driving an 84 year old lady in their vehicles. Thank you for your services.
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June 2023 by Alan Stark
Couldn’t be more pleased with the staff of the Rowlett location for United Access, especially Kimberly. They are always accessible, responsive, and there to make it a great experience.
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November 2022 by Jdbrown 2020 (FortefiedGT)
This place is great. All of the employees are super friendly knowledgeable and very helpful. I have had lifts installed on my father's suvs he is a senior and they always take care of everything. They are very handy and always get compliments on how cool the chair lift is. If you need any lift help contact this company.
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June 2022 by Bob C.
Service manager understands the history of equipment and knows exactly what's needs service.
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March 2022 by Ann Gibson
We contacted Mitchell Smartt to purchase a Bruno Outsider Lift for our truck.Mitch is a super smart, friendly and very customer oriented person. He helped us in many ways, to answer all our questions so that we purchased the right product for our needs. He is a very great person and we would like to keep in touch with him. If you need any type of items for handicap conversions for a vehicle please contact Mitchell and you will be a satisfied customer.Than you Mitch for all your help.
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February 2022 by Patti Fuller
United Access in Rowlett has been wonderful in helping my brother with all his needs. Sam Brenner goes above and beyond in making sure her customers get the best care. Her knowledge and her compassion for others is amazing. Highly recommend her!
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February 2022 by Mary McHale
This is a great place, Sam has gone out of her way to help my brother get back his ability to succeed in life.. I would definitely recommend this place! Thank you Sam for always going beyond and above!
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February 2022 by Danielle Davis
I would highly recommend UA Rowlett for any one that needs an accessible vehicle or repairs. The staff is awesome and sweet and they go above and beyond for anything you may need. Very comfy lounge area with WiFi, snacks and drinks while you wait.
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November 2021 by Cheryl Schwitzgebel
Although a little out of my way since I live in Allen, it's worth the driver to get my wheelchair ramp repaired here. The staff was so nice, and the waiting area cozy. They have a couple of comfy couches, an internet connection, TV and snacks for their customers. The repairs are done quickly too!
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July 2021 by Glen Bentley
Sam is great salesperson and made everything perfect. Patrick and his team at the Rowlett store go above and beyond to make purchasing a vehicle so easy and pleasurable.
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February 2021 by Jason Morgan
I highly recommend United Access. They do great work and have been taking care of my mobility needs for over a decade. The staff, Jimmy, Jordan and Kevin are extremely nice and helpful and always giving me the best advice and great deals. They have a beautiful shop with a great waiting area with TV and free beverages. I will never even consider going elsewhere.
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December 2020 by Tony Pitaniello
I am so impressed with the staff and service of United Access, especially Shandra, Kimberly Crown and Jimmy Feid, the manager in Carrollton . They knew I needed a vehicle to help someone in a wheelchair on Christmas Day and they really went out of their way to make it happen. They obviously are in this business because they truly care about people! The vehicle I rented was inexpensive and is in mint condition. I recommend them to anyone that would like to do business with a company that cares more about people, their needs and their welfare more than money.
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November 2020 by Trish Tx
Always does a great job putting left foot gas pedal in our new vehicles friendly and very helpful
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March 2020 by Clifford Hart
The people here are great. Some of the nicest I've ever met
