-
December 2023 by Dan Gleason
Tired of prescriptions being texted as ready only to find out it will be days until it's ready.
-
March 2023 by Haley Y.
As soon as I parked, I saw a line for the pharmacy wrapped around the building, which didn't matter since I get my prescriptions from CVS. I got out of my car, walked towards the entrance and watched a Walgreens employee smoking in the entryway, real classy... she saw me walking in so she stopped and walked back inside quickly. If your employees are going to smoke, tell them to do it in the back of your building, not in front of the main entrance. I walked in and noticed both restrooms were out of order, turned around and walked out. Watching employees smoke right in front of the entrance and not even having a public restroom open was enough to make me not want to come back.
-
February 2023 by L V.
I ran into this Walgreen's to buy a blood pressure monitor. The store was very clean and organized. I was in a hurry, but wish I would have had time to look around. The lady who checked me out at the front counter was very sweet.
-
January 2023 by Juanita A.
I give it one star because you can't do minus one. Terrible customer service. I moved from Plano, have used their pharmacy services for almost 20 years and in this Rowlett location the pharmacy staff with the exception of Caroline, is rude, we have a problem every month with our refills it's just terrible. No one seems to care to train their staff.
-
December 2022 by Robert W.
The Worst of the worst. Took my prescription said it would be one hour.3 hours later I'm on hold calling them, after being on hold for an hour they finally answered and said they don't even know when they will order it again.When a DR. prescribes anti-biotics, he generally doesn't want you to wait a month.DISHONEST !!, STAY AWAY !!!!
-
November 2022 by Mia Z.
To the girl with the dark hair on the registers tonight, black people are free, clean, and work to make a living just like everyone else. It'd be nice if you treated us with respect like everyone else too.
-
September 2022 by Amy W.
I went to the store to return eye drops that were purchased 2 days ago. I had accidentally bought the wrong ones for an upcoming doctor's appointment.. I did not have my receipt but I had the card I used to buy the drops. The manager could not find my purchase at the register so I showed her my card purchases. She found it on the managers computer in the back but not on the register. This makes no sense at all and I forced to take store credit. I hate Walgreens anyway and I usually only shop there because of my prescriptions. From now on I will only go to that store for my prescriptions because of health insurance. They also have the worst pharmacy. I always have to contact my doctor to get a prescription refilled because they say that they cannot contact my doctor
-
July 2022 by Marwa N.
There is a girl working there. Her name is Julie. She is a bully. I heard her bullying an old woman. After a few minutes, I heard her bullying me.. Don't come here because her only job is to bully on The people and make a joke on him...don't come here
-
April 2022 by Trixie J.
No one at the register literally walked around the entire store only to find this rude ahh girl... then the register froze. Like WTH! Horrible service! Would even rate it a 1 star
-
March 2022 by Ora Jennison
This is actually the worst Walgreens I have ever been to. They have not had my prescriptions ready to pick up once in the last 6 months. I received the automated text telling me they're ready, but the pharmacy never has them ready.
-
January 2022 by Crystal Gayle
I authorized 1 of 2 prescriptions to be transferred to another pharmacy and made it CLEAR which one that was. Now I’m sitting here waiting for the pharmacist to figure out their mess up because they sent BOTH! Seriously ? as if I have nothing else to do. Doesn’t look like I’ll be coming back.
-
October 2021 by Daniela L.
Don't come here for your flu shot. You'll be waiting the equivalent time of a doctors office?? Ridiculous. And pharmacist is rude! But I mean if I had a degree and worked at Walgreens on a Saturday I would be mad too
-
September 2021 by Dianna B.
Only one lane of drive thur for pharmacy is operating. One lane has cones blocking it off but it's been broken at least two days. This should be a priority to get fixed because most people utilizing the drive thur pharmacy are possibly injured or ill so that could be a reason not to go inside the store.
-
August 2021 by Donte Knight
Easy in and out
-
January 2020 by TomEvetta Edwards
The person giving me the shots was very good and I appreciate it! The wait was not bad either!