Walgreens is a pharmacy and retail store that offers prescription refill services, health and beauty products, photo printing, and more. Customers appreciate the helpful and patient staff, especially during busy times or holiday periods. One reviewer highlighted the assistance received with an online order, noting the staff's understanding and support in applying a manufacturing coupon. Despite occasional system outages caused by external issues like power outages from street construction, staff members remain courteous and efficient, quickly resolving checkout problems when systems are back online. The pharmacy team is praised for providing fast and smooth service, particularly for prescriptions after hospital visits, with some customers mentioning that their experience at Walgreens surpasses other nearby stores. Several staff members, including a young lady with braids and a pharmacist named Simon, are recognized for their attentive, sincere, and professional customer service. Overall, Walgreens is viewed as a reliable place for prescriptions, shopping, and friendly service, with staff who genuinely care about customer satisfaction.
Photography area has the best customer service always friendly fast service
October 2025
I shop at Walgreens in Rowlett on Lakeview Parkway. Always get good assistance when there. This last trip, I was having problems with photos I was enlarging and Addison was so helpful and efficient. I especially appreciated her. Also she smiles!
June 2025
I don't know what's happened to this Pharmacy. They used to be very efficient. Now they take way too long to get a prescription filled. I always received a text telling me they're running behind.
