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November 2023 by Valeria
It’s a very good car wash station with very good premium packages. I had really good help from Elizabeth. In general all the staff are very nice and I had a very good experience, definitely coming back to Take 5 car wash
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November 2023 by Katie Ortiz
My experience at Take 5 Car Wash was truly amazing !! I was impressed with the services they provided ! Elizabeth was super helpful, not only with me but with everyone else as well ! Her attitude was amazing , super thankful !!Services: Polishing
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November 2023 by Sarah Gesler
I visit about once a week for a car wash. So glad I opted for the membership! I love this car wash, I feel like they always get my car cleaned thoroughly. What also makes it great is their staff. Today, Christopher did an excellent job scrubbing down my van, it looked fantastic afterwards! I give him 5 stars! ⭐️⭐️⭐️⭐️⭐️
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October 2023 by Gary Cowett
The wash itself I'd say is good but improving the vacuums would be great. I love the cleaners and rags they smell and work great. My last trip through the Armour all was on only one side of my vehicle. Very friendly staff.
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October 2023 by D S.
This car wash is adequate at best. The issue is the aggressive sales tactics when you're buying your wash. No matter how many times I said no they kept pushing to the point they became rude.
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September 2023 by S. Craig G.
2:20 PM car wash at the Rowlett location was a miserable experience due to the obnoxious kid working there who insisted on us upgrading the car wash level we wanted. He was not willing to take "no" for an answer and berated us when we declined to make an additional contribution for the Children's hospital. Will not be returning. FYI similar experience to the Tiffany D. review on Sept 4. See that review for a description of the offender.
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September 2023 by Tiffany D.
Why have an automated payment machine when you plan to pay someone to harass you while customers select a wash? The worker wouldn't take no for an answer when I didn't want their subscription and watched me struggle as I tried to put my card into the machine and select my wash. I mentioned I'd had the subscription before, and it was so hard to cancel I had to do a stop payment on their ACH. He was rude and said, "Have fun paying more for your car washes." If you see a lanky, thin man with medium-length blonde hair by the payment portal, just leave unless you want this to be your experience. I've had workers be rude to me before, but this guy was next level for no reason.
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August 2023 by Charles McDowell
Signed up for a $5 a month car wash trial. Went to cancel today, Jordan said it would be cancelled. I asked for a receipt, he said " we don't have those". He asked for my tag and I gave it to him. I asked, since I already paid for the month I get to use it for the rest of the month correct. He said " No, that's not how our system works". I guess Take 5's subscription model is different than every other company's in the United States. good to know. This is more reference of cancellation because I have a feeling my cancellation isn't going to be applied.
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August 2023 by Teressa Davis
Staff was helpful and courteous. Purchased the monthly plan and will wait to see how this works out with unlimited washes. First wash wasn’t good but was able to go through a second time and my vehicle was much cleaner. Like that they have the towels and interior and glass cleaners available on hand and is already covered in the total cost. So pleasantly please for the first go round!!!
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August 2023 by Juan Lobos
Great customer service. Completely changed car wash and better service. Plus they added a free detail center.
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August 2023 by T J
I stopped membership due to car getting scratched more than one visit. They ran my car through with no water.I have now been charged for three months which I was told I would get a refund but no refund and still getting charged. I retired to my bank now as fraud. They send emails asking why I canceled. They send emails asking for review.. well now i’m giving my review. Don’t buy membership from these people. Pay a little more and get car washed safely or wash yourself. Even a do it yourself hand car wash is better.
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August 2023 by Jose Jimenez
Excellent service. Christopher was very helpful. 5 stars. I enjoyed that they provide glass cleaner and interior cleaning spray bottles to use. Not many other car wash centers offer that
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August 2023 by Kay Foster
The staff is always courteous and the wait is only a few seconds if other cars are in front of you. Two stations are on site and accessible to all customers that contain several spray bottles for cleaning glass, etc. and clean ‘wash cloth’ type dry cloths. There are several spray bottles of cleaner for tires, etc. My husband and I both have a tag on our windshield that enabled us to get our automobiles washed anytime the business is open.
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August 2023 by Darrell Hall
I suppose the old $4 car wash (then $5 and $7) on 66 near sonic has been bought by Take 5? I went last week and will never go back. I pulled up to the outside lane (the one I always use) to buy my wash when I was approached by a worker asking if I was a member. I told him no and that's where it all went downhill.The worker was upset that I pulled into the lane that was marked for members. He said I couldn't be there and just railed on me saying he couldn't believe I was in the lane? He told me to look at the signs above the lanes that clearly say "members". And asked why I pulled in that lane. I apologized and told him I didn't see the new sign. He just continued saying I couldn't be there. I asked him if I could just use the lane to get my ticket and he said no and it won't work if you're not a member. There was nobody else in line.At this point I proceeded to put my cash in the machine and got my ticket and told him it still worked. Then he had the nerve to ask me why I didn't buy a membership? As I pulled away for the wash, he continued talking saying I can't read and so on. Besides the service, the cost is now $10. No thanks!
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July 2023 by Cianne B.
If you're wanting to know if they still suck. Yes they do. The only thing that works really well is the vacuum them vacuum go stupid but the wash part trash . They machines need to get looked at the way they scratching folks car for 20$ Is wild
