-
November 2023 by King “Melo”
Went in to open an irrevocable trust account. Legal team reviewed my documents and denied me without any given reason. An absolute joke
-
July 2023 by Rob 0
I've been banking here for a couple of years, and I've been very happy. Dahm fine bank.
-
March 2023 by Deborah Edelman
The branch managed to " lose" my SS check. Thankfully my family loaned me money for the month.
-
November 2022 by Deborah Edelman
Went into the Royse City branch and worked with Stacie Williams. The process was very smooth...thanks!!
-
June 2022 by Ashley Waltz
After moving to Royse city I had to change banks since mine was to far. I am so glad I chose to bank with American national!The lady’s are so exceptionally helpful and made the process so easy. I’ve personally worked with kelly who opened my account, Brittani to fix some issues, Stacy in the drive through, and Mariah does most of my deposits! I’m so happy to have a great relationship with the girls who have my money.
-
May 2022 by Michelle Kozloff
Went in the other day to open an account a bit before close. They made it so easy. The girls up there answered all my questions that I had about the accounts, what their fees where, and loans. It was amazing to find out from Stacie that they can do my loan for a boat and trailer. Then after a few payments Stacie is going to help me with a home equity to get my debt all into one payment. Not once did I feel as if I was being rushed to leave.I will definitely be letting people know about them.
-
May 2022 by Mariah McElfresh
Love this bank!! Everyone is so helpful and are willing to go above and beyond for their customers. Banking ladies are efficient and someone is always open to talk to you about all your banking needs.
-
June 2021 by Harun Ufuk Soylemez
Rude customer service!! Atm Card never working out of statw and online banking is trash!!
-
April 2021 by Rachel Henyan
Retire your American flag and get a replacement.
-
April 2021 by ryan huddin
Easy to deal with and super helpful.
-
June 2020 by Bart Miller
I have banked with them in Rockport for 20 years and they have always been very responsive. With the PPP loan application they went well above and beyond any expectation I might have had. I and all my employees are so thankful for their efforts as they helped remove so much uncertainty from out situation and helped us be ready to serve our patients.
-
May 2020 by Cody Young
No overdrafting is a lie. They let my account go negative and charged me a bunch of overdraft fees on an account that wasn't authorized to go negative in the first place.I would have been way better off had I just kept my job's pay card. Adp never wrecked my credit report with lies.
-
December 2019 by Vapor Shots
been banking with the Royse City location for over 20 years and if a issue ever arose they immediately took care of it. I tried other banks and they charge fees, fees, fees and a lot of red tape when something goes wrong. I love this bank. Stacy, George, and everyone else are always very nice and helpful
-
September 2019 by Ann Wertz
I don't understand all of the bad reviews. The Royse City ANB has always been very courteous and friendly and very helpful.
-
August 2019 by Amanda Cole
I came up at around 8:56 waited till it 9 and the blinds werent open. Waited till it was 9 :02 and I hit the call button. I had an old lady with brown shoulder length hair very rudely tell me dont hit the call button until we open. Clearly my phone said 9:02. Terribly customer service.