-
February 2024 by Rick Meek
I had a horrible experience at another ATT store a couple of months ago and stopped in this store to drop off my trade-in rather than the previous location. I received a call a few days later from the manager (didnt get her name) informing me of how she could save me money on my account which I will take her up on when its time. Last month my wife went to the previously mentioned location with an issue with her galaxy watch. She received zero customer service. I once again stopped by this location asking questions about the watch. The gentleman I met with (once again did not get name) told me exactly what I needed to do to make it work. He offered to do it for me but I did not have the watch or the phone with me. I went home and did exactly as instructed and now it works fine. The previous store never even asked to see the device to make sure it was set up correctly. Needless to say, I will make the trip 20 minutes down the highway every time to give this store my business.
-
January 2024 by Glenda Smith
Jason was the best. Very knowledgeable, patient, and what all employees should strive to be like.
-
January 2024 by Alora J
Amazing store
-
October 2023 by Tammie Codwell
Katelyn was outstanding with her customer service gentle and sweet. It was the little things she did I needed my glasses cleaned while waiting to pay for my phone services and she offered microfiber clothes and alcohol pads. I got more then what I came in for. She Knows how to handle people .
-
September 2023 by B Shortnacy
Went to AT&T in Royse City Saturday and Katie was a knowledgeable and great salesperson. Highly recommended stopping by seeing her.
-
August 2023 by Patrick Strickland
After being with Verizon for 10 years we left and went to att. So far everything is going great, our bill is cheaper, and we now have signal at home for phone calls!
-
May 2023 by Mary Ann Gray
Heather was so amazing. She helped us and stayed late to make sure we had phone service when we moved to the area. She took care of us in a professional and caring manner. Please see her at the store!
-
May 2023 by Chelsey Strickland
Heather was great and very knowledgeable. She helped us get new phones and add another line. She was able to answer all our questions.
-
March 2023 by Jordan Bratlien
Katie is the girl to see! She has helped me multiple times and always has the best customer service. Everyone at the store is so helpful and polite and willing to help with all my questions. I never feel judged and I always feel like they care!
-
March 2023 by Andrea Lopez
I spoke to the manager name Katie and she was very professional and helpful with the situation that I had with my account. She was able to resolve the issue that I had and I was very satisfied with the conversation with her. I will definitely go back to this store to get help form Katie! Thank you Katie for your great customer service!
-
March 2023 by Amanda Foster
Friendly staff and great customer service. Staff is very knowledgeable, and helped with all of my questions. I will definitely refer my friends and family to this store.
-
March 2023 by chad jensen
I’m going to say ONE thing. No one like a telanovella text.Katie and her team have helped me through MANY cellular, landline, & WI-FI situations. Even though she left state, she still takes care of me and all my issues. She’s the only reason I stay with ATT. Honestly……
-
March 2023 by Keith Phan
Great customer services and very helpfulStaffs. Katie is awesome in helping out and answering all questions. Would definitely recommend to all.
-
March 2023 by Joey Yachtz
Best sales experience I've had in a looong time! Katie was Excellent! Will definitely be back!Thank you!
-
March 2023 by Patricia Hayes
Everyone in the store is so nice and friendly. It makes the process of doing business that much easier. Thank you for always being so kind and professional!