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February 2024 by Tabetha Allan
The workers were very nice. The food was great.
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February 2024 by Binkey Binkey
Always a great place to eat!
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February 2024 by Joyous Jane
Food was cooked correctly but nothing was seasoned. Everything was bland, the chicken, rice, beans, not even a hint of salt.
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February 2024 by Aaron H
I bought a steak bowl with white rice and guacamole. I paid just under $15 for it. Half of my steak was too tough to eat. I don’t like to spend almost $15 and not be able to eat my entire meal.
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January 2024 by Mia DeRose
An absolute mood booster. The staff was amazing and fun! Definitely recommend this
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January 2024 by Jerry Taylor
Love the digital drive thru super fast and well
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January 2024 by Eduardo Nunez
Usually the place hits. This past weekend. I got a message my order is ready. Cars aren’t moving. I go in to cancel. My kids are hungry. I said cancel 4 times and the girl keeps thinking I’m saying
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January 2024 by Ruthi Garza
I love the food here very much. The service sucks! The manager doesn't give a heck about her customers. She's a stuck up lady. Restaurant sign open at 10:45 AM. There's a bunch of people waiting outside to enter keep in mind it's freezing outside. The manager finally signals a young girl to open at 10:47 so we all line up waiting. The staff doesn't greet no one , the manager never says anything ever to her customers. They are setting up to open, nothing was set at ready. It's always like this the staff never cares cuz management never enforces good customer service. And I agree the drink area is always dirty. The tables take a while to be cleaned up, so I never eat here. Don't ever order on the app, they don't put anything your bowls or burritos when you order on the app. I wish corporate would read this and please do something about this Chipotle staff and management
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January 2024 by Michelle Jetter
They have a drive thru window for orders placed on the app, but that line takes a really long time. I can't seem to figure out why.
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January 2024 by Shawn M.
went in there today ordered to burrito. It had six pieces of meat on it about a quarter inch by quarter inch paid over $11 for a tortilla and a bunch of rice. The manager would not give me back my money told me to call my credit card company. She was a complete bi@ch. Excuse my French, and that's the second time I been in there where something has gone wrong and the manager is treated me like crap. And why is the store in Royse city always dirty?
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January 2024 by Zach Huddin
I always go here and most things are good. The food is great. The staff is typically busy and there is a short wait, then they come to the line and serve you.But today I had a HUGE piece of metal/equipment in my food. I returned to the store and tried to express concern. I luckily didn’t swallow this or it could have been a lot worse, potentially thousands in medical bills. I was offered a refund but I didn’t take it because the attitude of the manager seemed to be like she thought I was making this up. I have nothing to gain from returning to the restaurant and make something up. She fluttered her eyes as if I was lying. I didn’t make a scene and expressed simply that they should do something to ensure this doesn’t happen again. And the response was some along the lines of “oh yeah we will look in to that,” and “we will check the cameras.”It’s sad because I don’t know what else to do but write a review. And now I won’t feel comfortable returning to my local Chipotle, which is my favorite place to eat. :,(
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December 2023 by Moni Urizar
We supposedly ordered 5 bowls of steak and we're still looking for the meat. This is the third time this has happened. It is disappointing to spend $75 and they only give you rice, beans, corn and 3 pieces of meat. Really disappointed ?
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December 2023 by Michael Chadwick
Overall food is good staff does their best. Faculty is good looking. The few times I go inside the staff is so busy making food they aren't able to empty trash and clean the tables.
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December 2023 by Lucy J
Multiple times my food order is wrong. It’s frustrating paying for food then waiting in a long line, then on top of that have food missing from my order that is unnoticed until I get home. On top of that, my food was 30 minutes pate past my pickup time. Pretty dissatisfied lately with this location.
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November 2023 by Pam Alford
Food was pretty bad nothing fresh about it, floor mats were so sticky and the drink area was dirty. Tables not clean will not go Here again. Someone needs to come check this restaurant and the health