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April 2024 by Matt Hamilton
I placed an order with two hours of notice of when I wanted it delivered. I received a call 20 minutes later saying the driver couldn’t find the house and brought the pizzas back to the restaurant. I was told she didn’t have a phone and that’s why she didn’t call. We live in a subdivision less than 5 minutes away! The house lights were on and it’s not hard to find. No excuse. I ended up talking to the manager and still had to drive up to get my order. Completely incompetent. Order from anyone else!
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February 2024 by J Del
My wife just went in to pick up a pizza and they made the wrong one. When she questioned the manager. The manager blew up and insisted that she be quiet. They were going to make her pizza and that she just needed to wait. My wife has trouble communicating slightly because of having cancer in her mouth so her word don’t always come out so clearly. one of the customers in the store who witnessed this Said he felt so bad for my wife for having to put up with that and when my wife asked for the managers name, she refused to give it to her and told her to get out even employees were laughing. This location should be closed down.
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February 2024 by Keko Mingo
Pizza was very under cooked and my pasta had no pasta noodles. Very disappointing.
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February 2024 by David H
I clicked the well done option while ordering, but seriously? I didn’t order charcoal crust.
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February 2024 by D Glass
Best Stuffed Crust, enough
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February 2024 by kaleigh rawley (kaleighboo98)
1.Management is garbageI have a grocery list on why management is garbage but it’s embarrassing for me to say and I’m not gonna say it but I will say that I’ve seen more people quit and get fired and rehired that’s all I’m gonna say on part of my grocery list the rest is not for me to say as a previous person who’s worked there
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January 2024 by Michael Featherston
Staff is great. They always smile when you pick up your pizza. Keep up the good work.
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December 2023 by Ryan F
I just ordered two large pizzas, a pepperoni and a supreme. Every time we order here the dough is underbaked so this time we asked for them to be well done. The pepperoni came burnt and the supreme was not well done and was yet again underbaked. I just spent $37, not including tip, and one pizza is completely inedible because it’s not even cooked and the other is burnt. I just don’t understand what the problem is.
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December 2023 by Jim Morgan
I placed a mobile order and sat in the parking lot watching employees standing around. After about 10 minutes somebody went over and started making the pizza. Surprise! It was mine. Only one of the day I would bet. Super unbusy time and no reason for that! Put that experience aside and I'll just talk about the pizza itself. In this day and age there are many many places to go get pizza. Papa John's is probably not the first choice. I guess I'm no longer sad that they don't deliver to my location. I think quality has gone down over the years.Bottom line question - would I go here again? Well the answer is probably not going to. Other places much better to pick up a pizza.Parking: You shouldn't experience a problem finding a place to park. It's in a strip mall with other businesses but none are seemingly very busy.
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October 2023 by Dunn L.
I didn't realize 1 topping meant cheese only. The cheese only pizza was gross, very bland. And jonny gives a banana pepper and some garlic sauce. The sauce was cold and some bad person litteraly pre-squeezed the pepper! I hope they get fired. Worst pizza EVER! Sidenote...im very easy to please. I've never wrote a review before and felt the need to spare others from this nasty food. Just spend your money somewhere else! Anywhere but here!
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September 2023 by Good Vibes Only
Best pizza in town. Fast service but they make my orders wrong if I call. Added coupons but still overpriced for combo pizzas and toppings.
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September 2023 by Dexter Gizmo
Update: Ordered a pizza at Greenville Papa Johns. Wonderful customer service! Think the Greenville employees should do some training for the Roysecity location!Husband ordered a pizza on the phone. Lady was difficult taking the order. We went to pick up the pizza. They said they didn’t have our name. Husband showed on his phone where we called the Royse city location. Horrible customer service!
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September 2023 by Arieanna Karlik
Mikayla helped me with my order and she was the only one there. She was kind and compassionate. She was very prompt and welcoming. She went above and beyond for me and my order. I will always come back if she is working there.
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August 2023 by Lelise Walker
Ordered a pizza and breadsticks yesterdayMy pizza wasn’t done. Highly disappointed. I will not waste my money again. I was hard to understand the associate over the
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July 2023 by Jillian Neely
HORRIBLE customer service. I’m a nightshift nurse and ordered my grandmother who lives with me a chicken bbq pineapple pizza right before leaving for work because she loves pineapple on pizza and she wanted to try it. The pizza was delivered without pineapple so I called the store to let them know. They said I would have to return the pizza for them to make another one lol I explained that I wasn’t driving up there to replace something they delivered messed up because I was already on my way to work and I explained that they could pick it up when they drop the new one off and asked to speak to a manager. The girl I was speaking with told me she was a manager and then decided to transfer me to her ‘supervisor’ Gabby. Gabby then got on the phone with me and told me she made the pizza herself and was sure she put pineapple on it! I mean come on people! Do better lol. **All thats on the pizza is over cooked dried out chicken**