Wallace-Thompson True Value Hardware is a friendly and helpful local store with a wide selection of products. Staff members are knowledgeable, always ready to assist with selections and provide helpful advice for DIY projects. They take the time to walk customers through processes, saving them time and money while boosting confidence in their projects. The store is clean, well organized, and offers business cards with local contractor information for those seeking professional help. Customers appreciate the excellent customer service, friendly atmosphere, and staff who often go above and beyond to assist. Despite being in a small town with higher prices, the store's helpful staff and good selection make it a popular choice for hardware needs.
I left a bag behind they looked up my records from the pain I bought and called me. Always great service!!!
August 2024
Their service was outstanding. Friendly staff, helped with selections on the chain and lock I needed, and took the time to provide business cards with local contractors for a project I am working on.
August 2024
New employees were very knowledgeable and took time to walk me through the process of the project I was going to undertake. Saved me time and money, and I felt a lot more confident doing my DIY jobs, and they turned out just right.
