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July 2024 by Adekoya Adeniran
Friendly and competent staffs.
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July 2024 by Dana Thomson
Hayden was helpful and made my visit extremely easy and fast! Ask for Hayden!
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July 2024 by Josh Moon
The woman that helped us yesterday and today was incredibly condescending and rude.
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July 2024 by Eric Lyles
The sales representatives was waiting for me when I walked in. His name was Rasheed and was helpful and friendly.
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July 2024 by Braden Jordan
I like the phone service but the workers here are awful and don't know anything
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July 2024 by Mike Kabamba
Good store and they have good service
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May 2024 by Angela Thomas
The attendant took very good care of us. He was very knowledgeable and friendly.
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May 2024 by Adrienne Pluss
I’ve been to this store twice now. They are super helpful. It feels like they take their time to properly service you and keep your visit as short as possible. Very attentive and accommodating. I worked with Joselle and Paul.
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May 2024 by Jennifer
The most unpleasant experience with AT&T staff members - SPEECHLESS
- Yes I have been sleeping on the idea of switch phone carriers, but haven't made up my mind;
- Last Saturday, a staff member named Marco did something wrong which ended up cutting off the cellular service with my current carrier without my knowledge;
- This morning, we woke up to our phone's service being disconnected. After work we came back to the store & tried to resolve the issue, maybe go with $300/ yr ATT prepaid plan, a staff member named Hayden claimed that okay if you don't want to lose your phone #, I can put you on this $40 / mo prepaid plan -> to save your # and I'd be able to help you get the $300 / yr plan later;
Guess what, of course, it didn't happen.... The whole thing sure feel like a scam...Hayden had no idea what he is capable / not capable of doing....
So thanks to both of them, not only I lost my previous carrier, I'm also stuck with a plan which I have zero intention to begin with....
Seriously, y'all really need to train your staff member, you can do better than this!!!
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May 2024 by Denise McKay
Had problems with a trade in and called for 5 days straight to get it resolved, no help. Went to the AT&T store in Roanoke, they basically said too bad you ordered your phone on-line, we can’t help you. Finally went to the Saginaw, Tx AT&T store and worked with Ellie! She’s my hero!! She solved the problem in less than 5 minutes!! She’s fast, efficient, friendly and professional! She turned very frustrating experience into a positive one!
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May 2024 by Amarilys Vega
Excellent thank you.
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May 2024 by Doug Shear
Quick fast friendly
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May 2024 by Audrey Neumann
everytime i’ve came in here the employees have been knowledgeable and nice. i wish i could remember the names of who helped me. has always been a great experience here.
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March 2024 by Nancy Wilson
I was greeted by Alanis ! For a few months I have been having trouble with an app that I use frequently..Alanis was so knowledgeable, friendly and patient with me as I was telling her about my issues. She helped me get the app working again. Thank you, Alanis for being so great at what you do and for helping me FINALLY resolve my issue. You are THE BEST!
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March 2024 by Connie Pyles
Sale Rep Paul at AT&T was very helpful also a very respectful young man.
