-
December 2023 by Keitlyn Guerrero
Cynthia Vásquez helped me to open my student account and the service from beginning to end was amazing, she answered all of my questions and explained online banking. 100% recommend Cynthia Vásquez and PNC in Saginaw for any banking services.
-
October 2023 by Megan Gonzales
Not a good time.Kinda pointless to book an appointment when the banker just takes clients as you walk in the building, requiring you to wait another 20+ minutes.We were only there to close an account anyway, due to the terrible online banking procedures. The transactions take ages to clear. No thank you!!! Why can't we just close over the phone??
-
June 2023 by Eric
Worst customer service ever they are very rude
-
December 2022 by Angelo Garcia
Dude with the cross in his office and Bible verse bracelet only willing to help if he was getting something out of it. Once, I declined to hear about a credit card he was pushy to have me leave his office.
-
December 2021 by tjc Culpepper
We have been customers of PNC for 8 years starting in Ohio. So glad they came to Texas and are getting more and more locations. Refund my ATM fees at any ATM. Definitely recommend!
-
April 2021 by Randy C.
I had been with BBVA for the last 5 years and it got continually worse! I had a transaction that was very biased and resulted in what I believe was an illegal ending. Just withdrew all my savings and closed the account and will close.me checking once I have a new account in place with a decent bank. If you want to be disrespected and mislead go there, but for honesty in banking stay away!!!
-
January 2021 by Electric Mann
Beware of the $10 charge to cash a BBVA check.. WALMART and KROGER is cheaper and lines move faster......
-
January 2021 by Jennifer Springer
Very helpful tellers
-
June 2020 by Carey Thompson
Lance and Dalia at this branch are awesome.
-
May 2020 by s s
Wont cash a government check without a hold but kroger can....
-
May 2019 by Sally Callaway
1) Branch lobby and drive-up closes at 5:00 Mon-Thrs. Most people work until 5:00. So you think, well, I'll go there on Sat. But they are CLOSED ON SATURDAY. But wait, you're told that they do have branches open on Sat, but the closest one is 30 minutes away. That's ok, I plan to close the account and move it to one of 3 other banks in the area who have their drive-up open until 5:30 or 6:00 Mon-Thrs and ARE OPEN ON SATURDAY.
-
March 2019 by Sean Greenwood
Switched my Checking account to one with fees. I had a balance of 2000 or more. Called and they fixed it but no refund of all of the fees. Sneaky suckers. Also no customer service is available late night and weekends. Other banks have some help.
-
February 2019 by Stephanie Rodriguez
Every one at this branch is always very friendly and helpful.
-
January 2019 by Benjamin Guttery
Perfect location in the city!
-
October 2018 by Brenda Wingo
Cynthia Vasquez was wonderful. I went in with a problem I have never had to face before and she not only resolved it, but she was able to set up their app to give me instant notifications. She did all this in such a respectful manner I never felt she was looking down on my less than stellar technology skills.
