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February 2024 by Priscilla Manivanh
Always nice and friendly when I pick up my meds at the Drivethtu, and always offer assistance if i need to buy something instore
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January 2024 by Tee cook
The pharmacy technician working tonight, has a nasty attitude. My son needed insulin and her response to me when I asked about transferring it to Walmart was "Well how do you know we don't have it?!" I stated "l was on the phone a few minutes ago and a tech there was trying to help me, but there is none available within a 25 mile radius. He suggested transferring to Walmart after confirming that they have some available. She then stated "Well they can transfer it!" Instead of saying what I really wanted, I simply hung up.She's probably the reason the reviews are so low! Do better.
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January 2024 by Rusty Shackleford
Went to go get a prescription for me and my father, lady at the counter quickly got my information and rushed off then rang everything up before I had a chance to bring up the second prescription and threw an attitude when I asked for my fathers prescription.
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December 2023 by Mustafah mohammed
Manger Phillip I believe he’s new or gotta be at lest my guy was 100% positive that my mothers name isn’t in the system when I repeated and spelled her name more then 3 times we have been at this cvs for a long time and never had a problem untill Phillip he kept his cool tho but plz train the managers right man just annoying when ur their for 20 min at a window trying to convince the guy that its wrong i even showed him my confirmation email he said to call them like what hahah bro y’all are THEM finally got it when i went in and talked to someone else but when i asked him can I talk to someone else he said no ??♂️
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December 2023 by Emily
Made an appointment at the minute clinic for 2:20 and check in was at 2:10 and got there to check in and waited 30 min for nothing. The lady next to me had been waiting for 2:00 appointment. Total waste of time.
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December 2023 by Shelley Plemons
I use Saginaw Care pharmacy, but my insurance made me use CVS in order to get a 90 day supply. I had to wait in line for over 25 minutes when I got to the window, they actually shut down because they have a lunch hour from 130 -2:00. They are a huge company, how can they have a lunch hour during most peoples lunch hour when they pick up their Rx??? Don’t they rotate the 3 staff members? The person who waited on me, was certainly not over the top friendly by any means, but the worst part was going through the drive-through. There is a metal box, and it has been hit several times by cars because it is beat up. It is right in the line of the drive-through so when I left the window, I drove right through the sharp metal and it left a deep scratch on my mirror! I had to call corporate because the store manager Amy told me there’s nothing she could do. Corporate really needs to take a look at a lot of things involving the Pharmacy.
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November 2023 by sa
The manager Phillip is very argumentative about prices in the store and did not want to listen to me without storming off to check the price.
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November 2023 by Katelyn S.
If I could give zero stars I would. Pharmacist decides not to show up and you can't operate the pharmacy? Manager can't do anything but send you to the 1800#. People depend on the operation of the pharmacy to fill vital prescriptions. Prescriptions are just held hostage until the pharmacist decides to show up?! Do better...
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September 2023 by Robb Nunya
You should tell Ashia not to put out tomorrow's sale stickers until after you close. I was disappointed to find that she wouldn't honor the advertised price on several items. She didn't seem the least upset either. Poor customer service Ashia.
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May 2023 by Rodney J. Harris (Scooter)
The drive thru is too slow. If they're more than two cars in line, just put on a mask & go inside to get your meds. I would give 5 stars if their drive thru was faster.
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May 2023 by Ayah A
I can’t believe that this cvs has no customer service at all. Whoever it was the staff who answered my phone call was rude. You need to train your employees there with customer service. Learn how to talk to people with a manner. Watch how you talk. It does not sound good. And Hey it was today early in the morning! And last week i had to tell the gurl over the phone that she does not need to yell at me. Seems like they dont want what they are doing actually. And you know what is sad CVS?? This is the only CVS pharmacy that treated me like this. I have been to different cvs and they were all nice and has a very good customer service.Can i give negative 5? Its not the pharmacy. It’s their staff. Oops!
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April 2023 by Lily Alvarado
Always a great shopping experience at this location. I’ve seen the same staff for the past few years which is a good sign. Tamara is an employee that comes to mind because she is always kind and helpful.
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April 2023 by Jackie Coubles
This CVS pharmacy is always understaffed. There are some kind employees, but others are dismissive. I often receive incorrect information about my prescriptions and inconsistent information. I'll be switching pharmacies soon.
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January 2023 by Yazmin Ramos Hernandez
This pharmacy is horrendous. They have awful customer service, they fail to follow up on prescriptions, they have a I don't care attitude, and they conveniently put the responsibility on the client to fix their screw ups. Their low scores are well deserved. DONT USE THIS PHARMACY IF YOU DONT WANT A HEADACHE...
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January 2023 by Ellen L.
DO NOT GO HERE FOR BLOODWORK. Unless you need a doctor order (you usually don't) for the test, go straight to Quest Diagnostics. If you go to CVS first, you will pay $60 just to be told they don't do blood work there and will be given a referral for Quest. You DONT need the referral to get the test. You will have to pay another $100+ for the test at Quest. The $60 is completely unnecessary.