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February 2024 by Luis
So nice
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November 2023 by Honest LV
I’ve been a Family Dollar customer for all my adult life. Today, I had the worst experience ever.I’ll preface that experience by expressing my natural tendency to extend grace & expect the best of others.Unfortunately, sometimes bad is simply that. In this case the store is the most disorganized I’ve visited. Truthfully I can’t recall another actually being disorganized.Upon walking in almost all & I do mean almost all the isles were either cluttered with boxes of merchandise or not properly stocked.I walked around for approximately 10 minutes looking for a 24 pack of Orzaka water. I then stumbled across the stocking room, that had the double doors propped open.I took a peak inside and noticed stacks of what appeared to be 24 packs Orzarka.I then walked up the the cashier & asked if she had any Orzarka 24 packs in stock?She seemed a little bothered of my request. I suppose the “private”conversation she was having on her cell phone via her AirPods was of the upmost importance.She continued her conversation, then walked around a few isles, as I followed behind & I mentioned that it was very difficult to walk through the isles & much less find anything since the selves were blocked by boxes.Apparently, she was also the stocker. I know this since she explained she was & that she had no desire to “do anything right now”.In my opinion, the store looked like it hasn’t been maintained in weeks.She then walked me to a 24 pack of off brand water & said “these are the 24 packs”.I reminded her that I was looking for Orzarka. (Which I know Family Dollar usually has in stock).She then replied, “ we don’t have any” & walked away. I continued to browse & passed by the stocking room again.I decided to take a harder look. Indeed, the 24 packs tucked away by the far wall were Orzarka.I made my way to the front & informed the cashier that the Orzarka was indeed in the back.She simply stared at me with a blank look. (She was still on the phone).After, this last attempt, I decided to walk out.I definitely didn’t feel comfortable enough to walk into a stocking room & grab the 24 pack.Nor did I feel comfortable to insist that the caShier help me. After all she had sufficiently expressed her lack of desire to do so.In conclusion, I would be embarrassed of providing this experience to others.Hopefully, this provides an opportunity for her & whom ever is her oversight to grow.This store is clearly without proper leadership. Which in turn provides a less than desirable experience to customers.Respectfully,
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May 2023 by Taylor Reynolds
The front of my car was okay but it barely washed the back. The vacuums here are horrible. Many spots don't even have a vacuum and the suction barely picked up crumbs. Went to another car wash for a redo.
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December 2022 by Jim Akers
Nice staff. Clean store
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June 2022 by Grim reaper607
This store is always a great place to go whenever I forget to buy something and the employees are awesome
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April 2022 by Lacey Jackson
Very tidy and extremely friendly cashier!
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February 2022 by Christine Thomas
Manager was yelling at her employee about something you could hear from the front of the store.She was very rude and the other employee looked like she was almost in tears. I can’t believe that lady is in a leading position.
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January 2022 by addison vale
This store is always a great place to go wherever I forget to buy something and the employees are awesome
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July 2021 by Areview Onthings
I stopped here this past Friday for a couple of quick grabs. There was an older & younger lady working that were quite pleasant and seemed happy to be there. I’ve noticed most business don’t even say Hi when I enter so I was pleasantly surprised by this.
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June 2021 by Danita Carrington
Cashier was very polite, but I NEVER get the savings for the coupons I clipped. I scan the barcode in store to double check I'm getting the right item. I put my correct phone number in, and when I'm home I checked receipt and it's not there. Guess I need to remember to watch for it when I'm paying!!!
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June 2021 by John Patterson
Small place,prefer dollar tree
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April 2021 by Jamie Lewis
Always clean and organized. I prefer going here over DG. Plus here at family Dollar the staff is always so nice Thomas and Glenda are awesome cashiers. I'm always able to find exactly what I need and there is more choices versus other dollar stores.
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March 2021 by Izzy g
Poor customer service. The store manager was unfamiliar with the online order process, actually competely unaware that it was a service the store offered. She blamed her boss for not passing this info along to her.She seemed overwhelmed and unable to locate my order. She claimed that my purchase had not yet arrived and didn't know why I received an email for pick up, she said she would be in contact with me once the online order arrived in store.She called one time with an update and never called back. I returned her call at the number she called from several times, left two messages, and no response. Also called the store directly and it rang, no one ever answered the phone for 3 days and no voicemail. I would not recommend purchasing online and shipping to store as the store manager may need training for online purchases and also training for customer service.
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February 2021 by Maria Egan
The young man at the register was so kind to my granddaughter's, he gave both of them balloons
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February 2021 by billy fuller
Very nice and clean, the clerk was very helpful thanks.