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February 2024 by SM
Perfect place to get phone service
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February 2024 by JSYS
I got new phone again from this store. Very good experience.
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February 2024 by Benjamin Tshiamala
Bad,horrible, disgusting,terrible...store to go deal with a person with negative attitude ,that won't help Poor customers That needed Help,poor communicator...I won't recommend This specific store to no One or Anybody, I have Benn metro PCs for almost 13 years but I'm so Hurt.
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October 2023 by DWR
This is a terrible company. I have had numerous phone companies in my lifetime but this is by far the worst. Most of the time I can't get online and when I call, they tell me to reset my phone. I have done that so many times I can't remember. I call in at least one time per day and the tech tell me they can't figure out why I can't get online. I go into the store to talk to them about it and the girl behind the counter is always high and smells like marijuana. I would never recommend this phone company to anyone
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October 2023 by Google user
This is a terrible company. I have had numerous phone companies in my lifetime but this is by far the worst. Most of the time I can't get online and when I call, they tell me to reset my phone. I have done that so many times I can't remember. I call in at least one time per day and the tech tell me they can't figure out why I can't get online. I go into the store to talk to them about it and the girl behind the counter is always high and smells like marijuana. I would never recommend this phone company to anyone
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September 2023 by gina palmesino
I lost my phone, got great service helped me with everything!
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March 2023 by Sara Runyan
Great and helpful customer service
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October 2022 by salim kadhum
Friendly guys I love them
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June 2022 by Sophia Rodriguez
Rep was very helpful. I have used this store for years and never any issues.
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March 2021 by kirk Holleman
MASK MANDATE IS OVER , ASKING ME TO WEAR ONE IS WRONG , YOU WANT TO WEAR A MASK THEN YOU WEAR ONE
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January 2021 by Tiffany Selrick
Very clean & excellent customer service!
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December 2020 by Rizwan Hameed
Great service. Very courteous staff. I don't know the name but she was really helpful and professional.
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November 2020 by Tennecia
I was in Metro pcs yesterday to by a LG Stylo 6. AMY was very helpful and attentive. She made the expeience quite welcoming.
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November 2020 by Lisa V
Excellent service
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October 2020 by Ryan Phoenix
I was refused service by employee for following ADA federal laws and regulations.Contacting the manager and higher ups for potential lawsuit.Employee name was Sung Lim.Employee also attempted to increase our rate / plan. But adamantly refused serving us when I explained that I would not change my plan and only wanted to buy the phone outright so I could change phones instead of my plan.This is the type of consistent service that I recieve at tgis location.* when I asked for a business card to file a complaint he said I had to have a mask on anyway. A mask that he didn't wear until we came in. (Due to hospitalization and medical issues outlined in the mandate / ADA I won't wear one anyway... )
