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February 2024 by james wilmot
Always hot, fresh and the best!
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February 2024 by Dennis
the downside of franchise locations, one can be so incredible and amazing and the other would be this location. the same food, yet the quality was off... the service was interesting to say it at best, appeared the staff didn't want to work on a Saturday afternoon I suppose.Personally, I'll stick to the Haslet location.
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January 2024 by Adam K.
Pizza is good. Service is great. One worker is awesome with kids. Their website has great coupons
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December 2023 by Ali Norstrom
Always good fresh pizza !
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December 2023 by DeCoryon Alexander
I love this place. Delicious
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October 2023 by Manuel Villegas
Horrible employees. Not returning.
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August 2023 by Alex Martinez
Always get taken care of at Mr Jim’s plus it’s always good. They always have coupons ready to go when you call. Very polite every time I go in or call. This location is always good for me
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March 2023 by David Springer
Food is always good and hot when it arrives and I swear they are the best pizza place within 20 miles. Have ordered from every pizza place here. We have made me Jim's our family pizza place.
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December 2022 by John Howard
Still making it the old-fashioned way. Hand tossed crust crisp on the outside and chewy inside! They even offer seasonings for the crust edge from a spicy Sriracha to garlic parm, among others. Loaded with fresh topping and cheese, these pizzas will feed on 1 to 2 slices. Use the WAAK coupon code for a great inexpensive combo. Also serving salad, wings, and dessert! What else can you want from a chain pizza place. Franchised owned this location has always treated us right.
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December 2022 by Jaime M.
Pizza is delicious especially if you're tired of the usual Pizza Hut or dominos, you want to try something new? I'd highly recommend it
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November 2022 by Melanie Bridewell
Food was ready. Eric was very nice!
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September 2022 by Shanda Chinn
Customer service was great, long wait due to only 1 worker in building. Pizza was good, wings were horrible
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August 2022 by Jonathan Cell
I'm so frustrated. I ordered pizza on Saturday (8/13) the card machine was acting up. No problem. They call and tell me the problem and it all works out in the end. I check my acct got charged MULTIPLE times. No worries. I can get a refund right? RIGHT? No apparently. I have to WAIT until Wednesday. And MAYBE it will go back on my card and MAYBE the manager will know how to do a refund. I'm sorry WHAT?! The female on the phone was so rude and short with me. I can't understand how your store is staffed with people who don't know how to operate the business ?
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August 2022 by Steve Coen
Do not trust the online order system. If you update your address and remove an old one before you place order it will still be delivered to the old address. The store takes no responsibility for their own systems mistake. My last ever order from this place.
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February 2022 by Robert Fuqua
When I went back inside to return the penne pasta I was given in place of the speghetti I ordered, instead of the counter clerk just apologizing and immediately refunding, it was excuse after excuse. ("We don't have speghetti, just lasagna and penne pasta." "Yeah, they haven't updated the website." and my favorite: "We used to carry speghetti but [such and such] stopped making it." <--- as if to say NO ONE ELSE MAKES SPEGHETTI that you could possibly order from.)All-in-all, pizza was not nearly as great I remember and the speghetti...well, wasn't speghetti.UPDATE: I emailed the management on 1/22/22 at the email address provided a few days later (I just pulled it from other responses here), no response as of yet.
