Simmons Bank is known for its friendly and helpful staff, providing great customer service in the Saginaw area. While some customers wish there were more locations, the bank's professionalism stands out. Even during busy times, the team remains prompt and polite. Although there are concerns about the narrow ATM lane, overall, customers appreciate the bank's personal touch and reliability, making it a good choice despite being smaller than other banks.
Zelma Thomas was extremely helpful. I had my information stolen and I felt she made it a priority and sympathized to the situation. Thank you for being so helpful Zelma
April 2026
Very helpful staff. I am very pleased with their service.
October 2023
Very Friendly, Always helpful.My only wish is they had more locations.But if friendly and professional is what your looking for in the Saginaw area, you can't beat Simmons Bank.