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January 2024 by Stephanie Garza
Terrible. Awful. They absolutely give no indication that they care at all about doing the bare minimum. We went online to order a TV before the end of the year, was told an associate would call to schedule delivery. After a week, we had to call them. We called for 3 days before they answered the phone. They delivered the TV without a remote. Delivery driver said he'd come back with it. After a few hours, we called them and they said they would need order one. So we are sitting here for over a week with a TV we can't use being we don't have the Roku remote but Aaron's has no issue taking payment from our account. Manager just acted as if they were irritated that we would call and check if the remote has been delivered after a week has passed.
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April 2023 by Cindy Gaitan
Delivery guys are very awesome respectful and on top of it good job guys and the girls are always happy and friendly over the phone
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February 2023 by Cindy Martinez
I've been with arrons over 20 yrs in Houston and San Antonio NEVER HAD I BEEN DISAPPOINTED TILL I DELT WITH ARRONS IN SAN ANGELO my 2 delivery guys were awesome but no comments on the ones in office
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February 2023 by LoriAnn Flores
Friendly staff, but waiting to speak to someone for over 20 min because there were only 2 employees.
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December 2022 by Timothy McTaggart
Edit to original review posted 11 May 22:Got a call from a manager for Aaron's on 19 May 22 who took details of our experience and said that he will address the matter regarding the unsafe driver. Changed rating from 2 to 5. (Also fixed typos in original review.)Driver driving Aaron's Rental truck on evening of 11 May 22 was northbound on highway 67 going towards Mertzon when it came up behind us at excessive speed and proceeded to follow us dangerously close. Vehicle had ample opportunity to pass us - clear center stripe and no oncoming traffic for more than a mile. We began to slow down in attempt to persuade driver to pass us. Driver continued to drive dangerously close until we could move to shoulder of road. We would appreciate investigation of this matter regarding safety to fellow motorists. I will be glad to mention this to law enforcement if needed. Thank you.
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June 2022 by tsmt01
Edit to original review posted 11 May 22:Got a call from a manager for Aaron's on 19 May 22 who took details of our experience and said that he will address the matter regarding the unsafe driver. Changed rating from 2 to 5. (Also fixed typos in original review.)Driver driving Aaron's Rental truck on evening of 11 May 22 was northbound on highway 67 going towards Mertzon when it came up behind us at excessive speed and proceeded to follow us dangerously close. Vehicle had ample opportunity to pass us - clear center stripe and no oncoming traffic for more than a mile. We began to slow down in attempt to persuade driver to pass us. Driver continued to drive dangerously close until we could move to shoulder of road. We would appreciate investigation of this matter regarding safety to fellow motorists. I will be glad to mention this to law enforcement if needed. Thank you.
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June 2022 by Kristi Henderson
The manager anna is a rude and racist person she wanna show up at my house and then calls and wants to meet me off clock what type of people that works here and they wanna double bill my card showed the proof and then wanna threaten to file on me cause i wont pay again cause they wont fix the double charge their all crooks that work here will not be doin business again omce i get to speak with the owner the gm is just as bad as anna the dm so rude customer service
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December 2020 by Rudy Trevino
Was great at first but now their new system is just horrible they take my money first then want to say they cant deliver the product I ordered. Also say for me to do it all over again.
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December 2020 by Lisa Mccreery
They where very friendly and helpful! We got what we needed
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November 2020 by Shane Cardenas
I've been going to Aaron's for years for what I needed for my household. They have always provided great service and products. I would recommend them to everyone.
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October 2020 by Ruby
Very happy with the customer service that was provided to me in store and at delivery. Very friendly staff, fast, & answered any questions I had. Absolutely love my black stove & fridge?
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October 2020 by Bridy Joiner
Jaime Galvan is a awesome sales manager. He is whom makes this store
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September 2020 by Mr & Mrs
Very happy with the customer service that was provided to me in store and at delivery. Very friendly staff, fast, & answered any questions I had. Absolutely love my black stove & fridge?
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September 2020 by Dora Garcia
It's that bestselling and I will return back thank you Aaron's
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June 2020 by christina sherman
Need to rent or make payments this is your store. Staff is very nice