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February 2024 by Debby Burnes
The employee was very helpful explaining details of the phone and accessories. He was very professional!
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January 2024 by Kyle Contreraz
Stephen and all staff in store very knowledgeable and very helpful. Great store. Definitely recommend this store for your att needs. Thank you
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January 2024 by Peter D.
I walked in trying to keep my old number and Duarte helped me get it. He even stayed late to make sure I was satisfied with my purchase. If anything he's the Man you want to go to. Thanks Duarte.
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September 2023 by Jackelyn Evatt
Eli was very helpful and knowledgeable. He was able to help me with all of my questions and help me with getting the right devices and plans for my family.
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August 2023 by Renee
The lady that helped me was AWESOME, the only thing i hate is that there's no restrooms here!!
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July 2023 by Toktam Parhizgar
Horrible service, no one can help me they take 2 times month . With automatic pay. Check your payment they always take money and in your bank it show one at&t with number other with no number. Many times happen for me. I always buy phone in Apple this time make mistake they take my old phone and with new phone they pot me in hard time. My bill super high they took my phone too. Horrible, no one answer too.. I stuck to them for 2 more years
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July 2023 by Shelly Suksta
Eli was patient, personable, efficient and expert when showing me my new phone. He was also polite and kind. I was impressed with his efficiency in transferring my phone apps and information because my previous carrier is difficult to get the information from. He was very persistent and professional.
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July 2023 by Andrea “Andi” Thompson
kate was so sweet and attentive and got my phone upgraded and transferred over from West Central Wireless to AT&T with ease! she was very informative and so kind! i appreciate her!!
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July 2023 by Che
That was a great experience as soon as I walked in, they greeted me, and they helped me very courteous knowledgeable got what I needed on a great deal
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May 2023 by Brandon Anderson
Always helpful, they help with any and all discounts available and just overall a great experience.
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May 2023 by Kathy Henson
A very professional young man named Eli helped me upgrade my smart phone. He was great! Thank you Eli…you were so kind.
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February 2023 by Miki Doodle
I had a wonderful experience at this AT&T location on Knickerbocker! I had an issue with my Apple Watch and Eli and Steven were there with me for hours trying to get to the bottom of it! They have an extraordinary team, and I am so thankful for their services!Thank you guys!
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November 2022 by Maxine Breedlove
Mark Ford (Knickerbocker store) was the polite and patient. We didn't feel rushed into choices. Rather, we were fully informed on the products we purchased.We'll shop with Mark again. He has old-timey manners & was smart enough to ask us to reach out to him for our tv service. We like that he was kind to us, but we also appreciate a company man—he performed his job well!
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November 2022 by Richard Lehrer
The service was very prompt and our salesman was very knowledgeable and very polite . We were in and out in less than an hour while buying a new phone and adding a line . The knickerbocker store in San Angelo is the best AT&T store we’ve been to and the salesman didn’t give us a bunch of b.s just to sell a phone he was straight forward and to the point . Very pleased with my my And I visit .
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November 2022 by Cheryl English
I'm trying to get my old phone unlocked and the woman that helped me was kind and did her best.