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November 2023 by Anita R.
Price gouging. Greedy. I wanted a Ridgeline. I test drove it. Then was quoted $20,000 over the truck MSRP! This was after Covid shut things down for a while, but trying to price gouge people is just plain greedy and bad for business. I won't ever shop there again and will remember to warn others!
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August 2023 by Angie S.
Don't book appointments online for services. I booked an appointment online for Saturday and showed up and they were closed. They told me online must have a glitch and just told me to come back the next working day. Get it fixed you're wasting people's time. It says you have availabilities when in reality you're not even open during those times.
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October 2022 by Jessika Y.
Came in here for a vehicle trade in and my experience was pleasant. I would recommend this dealership to anyone in the market for a buy or trade in. The owner here was super helpful and I would use this dealership again if I was in the market.
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July 2022 by Amy S.
We needed service in a hurry and the folks at Brown Honda took great care of us. They were knowledgeable, friendly, and super helpful. We were very impressed by their sense of urgency for our situation and their hospitality in the waiting room. We live 3 hours from Brown Honda but we were so pleased that we plan to drive all the way here for our next vehicle!
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July 2022 by Dan S.
Amazing service. Our alternator went out on us on a road trip from Austin to Ruidoso and we were stranded. It's 4th of July weekend and we thought our quick get away was over. Called the Honda dealer and they did everything they could to get us back up and running. We were only off the road a little over 2 hours. The owner was there and had us son show us his very unique pet. - Ask and you will be surprised- what a great experience and I can't thank the crew more. Also great saltwater tank with a huge eel. Thanks everyone for the help
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April 2022 by Vicky R.
I have a 2012 Honda that needs work and I told Dustin my van was still under warranty through Car Shield and he did not tell me that they don't take Car Shield until after they diagnosed what was wrong with it. I still had to pay the diagnostic fee. If you have Car Shield don't go to this dealership.
