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April 2024 by Monica Garcia
Food was good, but the customer service was terrible. I went through the drive thru and the employees are just plain rude and were having an attitude the whole time. Next time I’ll just get my food elsewhere.
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April 2024 by John Ainsworth
Pitiful service, sub standard tenders, dried out.
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April 2024 by christa gelking
Ordered a meal and they wanted me to pay extra for gravy...doesn't that come with the meal?
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April 2024 by Macy Michalewicz
The food is good, but the employees don’t care about customer service whatsoever. They don’t treat customers with any semblance of respect and don’t mind making you wait prolonged periods of time with no explanation.
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March 2024 by Karen Grant
OMG. We ordered Gizzards and got LIVERS, they were soo over cooked like rocks.I called manager Larissa,she stated she could replace with gizzards, however, not the whole meal. It is so obvious any employees there gives a RA.I see all negative comments, you would think corporate would WISE up.NEVER again!!!
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February 2024 by ramiro guerrero
Delivery service is quick
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February 2024 by Randy Russell
They do not have gravy After 8
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February 2024 by Keirdan
Employees were rude and completely disrespectful, childish sat in the driver thru for 30 mins when i complained about the wait they decided use a coin to destroy my card and throw it back at me. I talked to a manager who wouldn’t give me a corporate number and only gave me a email that I still haven’t heard back from.
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February 2024 by Miranda Thigpen
The food is always great but the young man that checked us out was very soft spoken and he was also more interested in his phone then paying attention to the customer. They also waited until the last minute to make rolls and had to wait almost 10mins just to get our 3 rolls. This place can do better.
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January 2024 by Daryl Greene
The last 3 attempts to eat there, they got my simple order incorrect. Chicken was cold, not fresh. Lost a customer here.
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January 2024 by Tye Brooks
No ice for our drinks. The first chicken breast had a big section with slimy greasy texture. The replacement breast had absolutely no flavor. During the 20 minutes we were there no less than 3 separate groups complained about their food. They never did get any ice for the drinks.
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January 2024 by A'Lisa Weise Brooks
I had a two piece chicken meal with a breast and leg. The chicken was dry with zero flavor.
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January 2024 by Tyler Rust
I’ve ate at several Chicken Express restaurants around Texas and this one is by far the worst in customer service. They have no pride in their work what so ever. You can tell they are annoyed with having to server customers. I know writing this review won’t change anything but it makes me feel better by warning others to stay away.
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December 2023 by Carol Rodriguez
Chicken tenders were cold, old and seemed to be overcooked. I paid $17 for terrible food!
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December 2023 by Bella H. Jefferson
My personal experience this evening was so upsetting. I would first like to comment there was nothing wrong with my food my order was prepped correctly, however to order my food was pain. The young lady at the window was too busy with her headphones in her ear and had me repeat myself multiple time so it all made sense once I came to the window and saw her. She rushed me through my order not allowing me to be specific with what I wanted. As I’m reading the menu she tells they don’t have the amount I requested when clearly it’s on the menu. She had such a bad attitude I lost my appetite. I’ve never had a bad experience until now but why work in fast food if you’re going to have an attitude. Customer service isn’t what it used to be. If people didn’t go to the establishment they wouldn’t have a job. No need to be rude.Parking: Plenty of parking!
