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February 2024 by pepi_gets_it_done
They were able to help me get a new set of tires, however, any tire center could have helped me with that.I was very disappointed with their customer service. I told them that I had a 12 hour drive ahead of me and would greatly appreciate a call as soon as my vehicle was ready. Two hours later, I decided to call and check in. I could not get a hold on anyone and the recording just notified me that it will be ready to be picked up before closing hours. Four hours later (30mins before closing) I decided to stop by in person to check if the vehicle was ready.First thing the employee said was, "Yes, it's ready. Your vehicle was ready hours ago." I was so angry and reminded him that I had told him I had a long drive ahead of me and to call me asap. All he had to say was, "Well I thought I called, I'm sorry."The gentleman behind me was also there to pickup tires and had similar experience. No one called him either. Very unprofessional! Go somewhere else for your tire needs.
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January 2024 by Linda Olesh
The guy was really helpful and he listened to my needs and I think he got me in the right tire and I think I'm going to like them
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January 2024 by Matthew Gonzales
spent 2 hours waiting for 1 tire change.
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January 2024 by Corri
If you need to get the air pressure in your tires checked, GO SOMEWHERE ELSE!! I waited 25 minutes in line…and I was the 3rd car in line!! SUPER SLOW!! I guess the goal of the guy checking the pressure in your tires is to sell more tires!! Also,if you need to check to see if you have tires in stock to sell to the guy who came in for air, tell them to go inside!! Don’t make others wait in the check tire pressure line while you try to up-sell tires!
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January 2024 by Ray Askins
Very friendly people and very helpful thanks guys
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December 2023 by Chris B
Great service repaired my tire for free, a small plug, will definitely go back to get all five tires replaced since mine are wearing out
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December 2023 by Jake's P
Had an appointment for 1145 showed up at 11:45 left without tires at 12:15. No service or slow service if you can keep your appointment don’t sell tires.
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December 2023 by Eugene Mills
They must work on commission lol... Went in for one thing, sales guy tried to convince me to spend on something different.
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November 2023 by Renee C DePauw
Reasons why I love San Angelo? Chris and Demitri at Discount Tire on Koenheigm surpassed my expectations. I arrived at 4:45 and found my car to be on dangerous tires for my upcoming emergency trip to Arkansas, to be with my son and his family as my grandson is not expected to make it through Thanksgiving. They could have just sent me down the road with the recommendation to not take the trip Instead,, Chris found three almost new tires for me and instead of just having a bad tire repaired, I will be leaving knowing that my tires at least will get me there safely What a Godsend, which proves to me, miracles happen, persevere, and never give up. Thank you again, Discount Tire and staff for treating me like a VIP
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October 2023 by Adrian Ahmadi
Great service in helping me with an economic solution to replace a bent wheel!!!
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October 2023 by Dakz _06
Great place all around to do buisness with, guys are out standing with customer service, great seating and really well managed! Even when they are alittle back up. So I came in to get a flat tire looked at for a possible repair, unfortunately the tire was not able to be repaired so I just threw a new set on and called it good. Well after driving off and later noticed that im missing one of my nice metal valve stem caps I circled back around to see if they had possibly misplaced it or what not. Now when I tell you they take care of their customers, they do! Litrally like 5 guys drop everything they was doing for like 10 minutes to find a little valve stem cap, and still after not finding it, one of them asked how much it cost me to buy them and without hesitation went inside and gave me the money to replace a full set! NOW THAT IS AMAZING CUSTOMER SERVICE!!! these folks will forever have my buisness and be my tire shop!
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October 2023 by Brian Leary
Always have good experiences here. They've checked my air pressure and even fixed tires for free several times. Vincent was very helpful during my most recent visit
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September 2023 by Timothy Coffman
Staff was extremely helpful and professional. Pricing was very reasonable. I highly recommend this team.
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September 2023 by orange fog
Discount Tire, often referred to simply as "Discount Tire," is a well-known American tire and wheel retailer. The company is one of the largest independent tire and wheel retailers in the United States. Here are some key details about Discount Tire:1. History: Discount Tire was founded in 1960 by Bruce Halle in Ann Arbor, Michigan. Bruce Halle's vision was to provide customers with a convenient and affordable place to purchase tires and receive tire-related services.2. Product Offerings: Discount Tire specializes in selling a wide range of tires for various types of vehicles, including passenger cars, trucks, SUVs, and performance vehicles. They offer tires from numerous well-known brands, catering to different budgets and preferences.3. Tire Services: In addition to tire sales, Discount Tire offers various tire-related services, including tire installation, tire balancing, tire rotation, flat tire repair, and tire pressure monitoring system (TPMS) services. Many locations also provide wheel alignment services.4. Nationwide Presence: Discount Tire has an extensive network of retail locations across the United States, with stores in numerous states. Customers can find their nearest Discount Tire store through the company's website.5. Warranty and Protection Plans: Discount Tire often offers warranty and protection plans for the tires they sell, providing customers with coverage for issues like road hazards and treadwear.6. Online Shopping: Discount Tire has an online platform that allows customers to browse and purchase tires, schedule appointments for tire services, and view ratings and reviews for different tire models.7. Tire Maintenance: The company emphasizes the importance of regular tire maintenance, including tire rotations and proper tire inflation, to extend the lifespan and performance of tires.8. Customer Service: Discount Tire places a strong emphasis on customer service, and its employees are known for their expertise and helpfulness in assisting customers with tire selection and maintenance.9. Community Involvement: Discount Tire has a history of community involvement and charitable efforts, including initiatives related to safety and education.Discount Tire is a trusted and reputable source for purchasing tires and obtaining tire services in the United States. The company's commitment to customer satisfaction, wide range of product offerings, and convenient nationwide presence have contributed to its popularity among consumers seeking tire-related solutions.
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September 2023 by Marla Meyer
I got 2 tires, and everyone was so helpful and got me back on the road in no time.
