First Financial Bank has been meeting the financial needs of customers for over 130 years, blending the advantages of a large bank with the personal touch of a community bank. With 78 locations across Texas, it offers convenient banking options and consistent friendly service. Customers appreciate the bank's exemplary support during significant transactions, such as home purchases. Staff members, including Kelly and Wes, are noted for their knowledge, patience, and excellent communication throughout the process, ensuring smooth experiences and addressing all concerns. Visitors frequently mention the welcoming environment, with staff always ready to assist and make them feel comfortable. Overall, First Financial Bank is recognized for its outstanding customer service, community involvement, and commitment to making banking easy and accessible.
Wes was very easy to work with. He was knowledgeable, attentive, and very easy to communicate with throughout the process.
May 2026
reliable everyday banking with helpful staff and convenient services that make transactions smooth. While experiences can vary, many customers appreciate the personal service, though occasional delays or communication issues have been noted.
March 2025
Kim Luckey, in the Mortgage Lending Department, is simply the BEST. She helped my daughter close on her FIRST HOME! She went above and beyond, in every way, shape and form, and it was a TOUGH loan! If you want someone who will fight to help you get a loan, and fully protect you, Kim is the only person I would recommend.... read full comment
