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September 2023 by Michaela Zimmerman
Love this bank. Banked with them on a recommendation from a family friend. I won’t bank anywhere else. They have been so helpful.
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August 2023 by Lisa Jackson
Worst bank ever. Erroneously closed an account and lied about it. They were so dishonest and did not care at all when I was upset about the situation. Terrible customer service once they have your business.
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May 2023 by Warren Caudle
Just moved back to SA and needed a local bank to handle some business. Awesome experience getting the accounts set up. Sierrah is extremely knowledgeable. Thank you for the professional and courteous experience.
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May 2023 by Bashar Alqaraghooli
Don’t even deserve a star
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June 2022 by mariah martinez
Really hate this bank… only have an account here because bank of america closed down (RIP). Charges keep going missing from my bank statement and then will get taken in and out over and over again. It makes it really hard to tell how much money I ACTUALLY have. Not only that, but the ATM will not let me deposit my checks (nor the app, but that is just the overall company not just the san angelo location). Additionally, the last couple of times that I have deposited a check it has taken like 5 business days for it to go into my account. All of my coworkers get their money within 1-2 days so I know it’s this bank. There is nothing wrong with the employees or customer service or anything just simply that the bank itself is complete garbage.
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January 2022 by Gabby
One of the best local Banks in San Angelo! Hands down great service. Thanks First Financial!
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August 2021 by Gabbs1525
One of the best local Banks in San Angelo! Hands down great service. Thanks First Financial!
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May 2021 by Jeremy Mcnair
Th bank has been steeling money from out account or at least a month . We caught them and they want return our money nor do anything . We gave them every thing they need from us and they continue to take money from us . WORST BANK EVER .. DO NOT BANK HERE . SAVE YOUR SELF SOME MONEY AND GO SOME WHERE ELSE A BANK WITH 3 star rating should be a 0 for stealing . TERRIBLE BANK
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October 2020 by Victoria
Drive thru is wait time is extremely long!Great service otherwise.
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May 2020 by VulnSusan Parras
I went in because I had some money orders that I didn’t use that I purchased the day before, I had already filled them out and all I wanted to do was deposit them into my account. The teller at the window said that I couldn’t do it and told me I was terribly misinformed. But I go to the outer first financial location and they were glad to help me. Told me just to sign the back and write it used for intended purpose. Please update your tellers a little better for future reference.
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February 2020 by Mayson Badders
Im closing my account. Sooo many issues
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October 2019 by Jason Covington
Any bank that charges money to cash a check from that bank should be shut down. Greed at its best
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October 2019 by michael Escobar
Came in to get debit card. Super fast, Melissa Phillips was great.
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April 2019 by Diana Scarbrough
I've had First Financial for years, even back when it was San Angelo National. Always nice and very helpful and understanding. Wouldnt go anywhere else.
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December 2018 by David Green
First Financial Bank has been and is a great bank and offers a great banking experience. Everyone has been exceptionally courteous, professional, helpful and friendly to do business with. I have been helped by Lakin Terry several times and would like to say that she has been extremely great with everything that I needed her to help me with. She is a standout employee and always very friendly, informative, courteous and professional. Would enciurage anyone and everyone to give First Financial Bank a chance to meet all of your banking needs. David Green
