Frontier Communications
Hours:
3001 W Harris Ave, San Angelo TX 76904 Hours
About Frontier Communications
Frontier Communications has received positive feedback for its internet service, particularly its high-speed fiber connections. Customers report consistent gigabit speeds with excellent latency, making it a preferred choice for remote work and everyday use. The service is described as affordable and reliable, with many users noting a significant improvement compared to competitors like Suddenlink. Customer service experiences vary; some technicians, like Chandler and John, have been praised for their professionalism and efficiency during installations and service calls. However, there are also complaints about challenges with the payment process through the app, as some customers encounter security issues and difficulties with card transactions. Despite these payment hassles, many users express gratitude for the overall quality of service and support, stating that Frontier’s internet has become an essential part of their homes. The quick installation and responsive customer care further enhance the positive perception of the company. Overall, Frontier Communications is recognized for delivering fast internet and solid customer service, making it a recommended choice for those seeking reliable connectivity.
Most Recent Reviews
January 2023
New Fiber Optic is the fastest in the country. You will love it!
March 2024
My service technician Chandler was absolutely one of sweetest people I have ever met. He showed up for the scheduled appointment on time & was just absolutely amazing. He fixed my issue in 20 minutes & got my service back up & running. Thank you so much! We need more people like him in the world!
August 2023
I was told my bill would be $52 and they took out $65. Also I was told they wouldn’t start autopay until my service is set up, I am being charged for 2 weeks when I don’t even have it set up yet. 2 lies upfront.
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