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September 2023 by Mitchell
Big thanks to all the guys at Lonestar Truck Group San Angelo Tx for excellent service on my 2019 Motorhome. Special thanks to Ryan and Adam and a special thanks to Alfred a great hard working mechanic. These guys repaired my motor home for what I originally tookIt in for and noticed a wheel seal leaking and was able to change the seal out and what amazed me is they had all the parts in stock. I will for sure use then again next time I need serviceDone.
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July 2023 by Pam Hull
We CANNOT say enough good things about this place. Daniel was absolutely wonderful in helping us get what we needed in a timely manner and David picked up where he left off! These people really do care and want your business! Highly recommend! You will not be disappointed.
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July 2023 by Bogdan M. B.
Professional approach, good attitude, fixed my ac electrical issues in no time. They are not parts swappers, they really know how to approach a situation. I m otr driver and when i go to a mechanic shop i m kinda scared but was not the case at this locationThank you
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July 2023 by Najeem Azizi
If you want your time wasted and get discriminated and disrespected go to this Freightliner. A lot of people who work here are rude and racist. They did not want to give an estimate at all. A small repair cost me wait there for almost four days.
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May 2023 by Dan Zagura
All the guys from here were really nice and friendly ?
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March 2023 by Jeff Metcalf
These losers were dispatched on a road call that they never showed up for because they “ couldn’t find their technician.” That is the most ridiculous thing I’ve ever heard. At 9am I was given a 90-minute ETA. At 11:45 we finally cancelled the request after multiple attempts to obtain updates. Do yourself a favor; don’t break down in San Angelo. Finally had to cancel the service request and dispatch another company. If your people don’t want to work, remove yourself from this breakdown network. We don’t need companies like yours to make this job any harder.
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March 2023 by Allen McLean
THIS IS THE EPITOME OF CUSTOMER SERVICE! David and Adam were great and the mechanics were quick! Thanx, guys for getting my RV back on the road.
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February 2023 by Jarrod B Scott
Very helpful in the parts department
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September 2022 by Daniel Skobic
These guys were really efficient and honest on their timelines if it's going to take them a day or two they're going to tell you.
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July 2022 by Tom Justice
Serviced an repaired my Motorhome and did an outstanding job. I would recommend the San Angelo team anytime. They are the best.
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July 2022 by steve mcmann
Don't know the ladies name in service but she sure knows her stuff. Was right on top of the problem with my truck issues. Very impressed with the service right from the start.
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May 2022 by Scott Burbank
I love Lonestar’s service department! They have their mission statement and values displayed at the cashiers window so everyone can see if what we are paying for lines up with the written values of the organization. And guess what…they live their values! Here is why I say that. My wife and I have a custom SuperC motor home we built on a Freightliner Columbia chassis. After driving for 6 months around the USA We had a list of items ranging from Air conditioner issues to rear brake pads. We knew a week ahead of time we would be driving through San Angelo so we called and talked to their service dept about our list and their ability to fix stuff. They were good listeners and responded to every question we asked. They don’t take appointments so we called again the day before we arrived to make sure they didn’t have a huge backlog. They were realistic and didn’t promise to fix everything right away but they said they would do their best to take a look right away and let’s us know what they found. When we got there a note was on the top of the the service orders with our name on it. Melissa was expecting us - which was amazing since they don’t take appointments. But they do listen well and responded as true caring human beings. Melissa assigned us to Matlock who is a great mechanic. He found the issues fast and just fixed them on the spot. No delays to schedule the repair after the diagnosis. He did his best to get us back on the road. He did the right thing! Between Matlock and Melissa we were tread exceptionally welland the price was fair.The bottom line: we had a no hassle experience and will be back to San Angelo Lonestar service department on our next lap around the USA.
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May 2022 by Roy Ramon
I called the service part & inquired about getting a bus inspected. The person on the telephone was very pleasant & courteous & responded by encouraging me to get there asap & get in line. I arrived about 30 minutes after our telephone conversation & I was presented to the service Manager Matt who started with the paperwork right away. He was very friendly & professional as well.I would have to say this was one of my best experiences in having my bus inspected!I am totally satisfied with the service & professional treatment I received.
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May 2022 by Jonathan Byrd
Excellent customer service, fast service. Comfortable driver area with coffee. Professional work with attention to detail.
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March 2022 by Moises Blas
Very professional. A 12-hour job took 2 weeks. I stayed in a hotel. I say this only because I have seen other truckers complain about slow work from truck repair shops. But almost the entire delay was due to delays that were out of Lonestar's control - related to getting the part. They went out of their way to expedite this and did everything they could to get me in and out. Sometimes the hardest part of being a trucker is waiting. But that's not their fault. Top notch business.
