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March 2025 by John Trevino
Awesome staff!! Nacelle did my lab, and she’s so fantastic!! Very nice and cute girl
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July 2024 by Donna Chavez
If I could I would give 0 stars. I was seen by Dr Felix a couple of months ago. I called before I went and was told that they take marketplace insurance. Once there they said they didn’t take that insurance and didn’t know who I spoke with. I needed my bp meds because I was out so I paid $300 to be seen by Dr Felix. He said he wrote a prescription for my meds for 6 months. I have only had 2 months filled and now have no more refills. I went to Shannon yesterday and the dr wasn’t in but of course they said I could pay to be seen by another dr. I cannot afford that!! Dr Felix is supposed to be in today but the phones are not being answered. Guess I will have to take off work and drive back up there today. I was told yesterday that he would call me this morning but of course, nothing.
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May 2024 by melissa palmer
Just wow. I have blue cross blue shield went thru match maker to locate me with a doctor . Gave me doctor paul ou. I explained I haven't been to doctors in a long time. Never once did anyone ever mention anything about payments etc the entire time I was there. All he did was talk for 35 min rambling on about basic stuff ,practically said that this is a residency and there only trained in book knowledge etc. So he ordered multiple tests because obviously he doesnt know how to self diagnose . He Flashed a light down my throat super fast checked my breathing and tapped my knees lol. Good thing for tests because that was the only part that was worth it about that visit. If it wasn't for the tests I wouldn't know if I was fine or dying. Smh they really need to get it together. Never did I once get a follow up call or any messages through my chart pertaining information from my visit or tests results. That is terrible communication. All I did was get billed. There just there to collect your money. Dissapointing.
