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January 2024 by Toktam C.
Wonderful, happy return , wonderful costumer service, best place in town to shopping for family
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November 2023 by Susan Landers Kolb
I had high hopes when I turned in my contact lens prescription to Sam's Club optical. I guess I set my expectations a little too high. Initially the lens were not available so they had to be ordered and that took some time. I had minor issues with that order and picking up the lenses but I didn't think much about it. My second order is now due from this prescription and I have tried to call them because it really does not require a visit to place the order, but they never and I do mean never answer their phone. I also decided my next order to price shop. I now realize I am not even getting that great of a price from Sam's for my contact lens and I'm having to deal with all of this aggravation. Needless to say after this experience I will not be getting my contact lenses from Sam's again.
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November 2023 by JT M.
This place is the best food for the best prices. Pizza is amazing! Frozen yogurt for a dollar!! You can't beat it. Highly highly recommended for those nights you don't feel like cooking.
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July 2014 by charyl
I had lenses made for 2 pairs of frames.
The first was supposed to be sunglasses. Dark brown, gradient tint. The tint stops in the upper third of the lenses.
I accepted them because I was desperate, since my old sunglasses had broken.
the second pair was supposed to have transition lenses that darken in the sunlight.
I've been wearing glasses for 45 years, so I know what I ordered. They used to be called photo sun lenses because they turn very dark in the light.
These, which were not available on the quoted delivery date, are more like what they used to call photo gray lenses, because they barely darken at all.
I took them back, sat and waited while the clerk went outside with them to see for herself.
She came back and announced that they do darken, and acted as if I was crazy. "They aren't going to get DARK dark."
That's funny, because the ones I got elsewhere last year did.
We spend a lot of money at Sam's, and I like shopping there, but their optical service is lousy.
I gave them 2 stars because they at least got the prescription right.
