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September 2023 by Sonia Rodriguez
Horrible experience, inventory issues, the employees don’t know anything, if you ask them any questions they look annoyed or answer you rudely , they are lazy, why did you chose the beauty industry if you don’t have the attitude for it??
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May 2023 by Jennifer Prashad
The face of the shopping guide feels that I am here for free shopping
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April 2023 by REVELATION EQUATION
I loved the customer service I received last time i went into this store,and it's so nice to try samples before buying. Sometimes they don't have stuff in stock but the app always does
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January 2023 by Summer Salgado
The employees do not ask if you need help, they seem to only be worried about talking in the corner. You cannot use Sephora credit cards OR Sephora gift cards at this location which is ridiculous. Will not be coming back to this store.
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January 2023 by Leslie Jones
Terrible customer service. Staff extremely unhelpful. Gave it a try twice and outcome was the same.
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January 2023 by Sydney Revoir
Honestly the worst experience I’ve had at a sephora. IF YALL DONT ACCEPT SEPHORA GIFTCARDS WHY ARE YOU SELLING THEM?? that is honestly so ridiculous, first my sephora credit card which has worked for years when it was in JcPenney all the sudden does not work at this sephora? I come back after the first bad experience because i received a giftcard for christmas THAT WAS PURCHASED AT THIS LOCATION, and was told after shopping around for 20 minutes that they do not accept sephora gift cards because it’s not a stand alone location. maybe y’all could post a sign letting people know especially right after Christmas when people are coming to spend the giftcards purchased at this location before they waste time picking stuff out only to leave with nothing. None of the employees both walking around to see if any customers need help or have questions, all 4 associates were standing behind the register gossiping. I will never come back.
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December 2022 by Flyshia Helm
Don’t expect any help at all at this location. The salespersons just stand behind the registers and gossip and don’t attempt to help anyone. I’ll order online or go to Ulta.