Sunset Mall is a functional shopping center for San Angelo, though many note it is not as vibrant as it once was. Reviews describe it as the faded remains of a former retail hub, with a whole back part now empty and many storefronts closed. Several specific stores and services receive positive mentions. These include the great barbershop inside called Fresh Cuts, which is highly recommended for hair and beards. Stores like JC Penney, Dillard's, Ollie's, Spencer's, Claire's, and Bath & Bodyworks are noted as favorites. The food area has options like Mad Messy, a Chinese spot, Chick-fil-A, Auntie Anne's, and a soft pretzel place. Customer service experiences vary greatly between stores, with some shops like Hot Topic praised for friendly and helpful staff, while others like America Eagle received criticism for very poor customer service. The overall sentiment is nostalgic for the mall's busier past, with hope that things get better and it does not fully close down.
It's not the best place to spend ypur time but it's a start.
January 2026
I walk at mall all the time, people are friendly love the food and stores mall employees are the best
December 2025
I do not know what has happened to helping people and being friendly when working in these shops. Out of a few places I went there was very poor customer service at America eagle. Hot Topics wS friendly and I was asked if they could help me find something. Kudos to you for training your workers properly 👏
