The UPS Store #2165 in San Angelo is a well-run establishment known for its expert packing, shipping, printing, and notary services. The store, located in the Southwest Plaza Shopping Center, is locally owned and operated, providing a range of services including document finishing, mailbox rentals, shredding, and faxing. Most customers report positive experiences, noting the kind and efficient staff who greet visitors with smiles and offer helpful information. The store is organized, clean, and well-lit, contributing to a positive vibe. However, there have been some concerns regarding customer service from a specific team member, highlighting the importance of consistent, friendly interactions. Overall, the team is appreciated for their pleasant demeanor, and many customers express gratitude for the exceptional service received, making it a reliable choice for various mailing and printing needs.
Great UPS store where all the employees are friendly, helpful, knowledgeable, and professional!
July 2025
Had a great and easy experience thanks to Mr Joseph. Highly recommend this store for your shipping needs.
June 2025
Matthew from the San Angelo, Tx location went over and beyond his duty to help me find a package that was supposedly lost/not delivered. He helped track it and also called the UPS near the location the package was supposed to be delivered for assistance in finding the lost package.