The UPS Store #2165 in San Angelo is a well-run establishment known for its expert packing, shipping, printing, and notary services. The store, located in the Southwest Plaza Shopping Center, is locally owned and operated, providing a range of services including document finishing, mailbox rentals, shredding, and faxing. Most customers report positive experiences, noting the kind and efficient staff who greet visitors with smiles and offer helpful information. The store is organized, clean, and well-lit, contributing to a positive vibe. However, there have been some concerns regarding customer service from a specific team member, highlighting the importance of consistent, friendly interactions. Overall, the team is appreciated for their pleasant demeanor, and many customers express gratitude for the exceptional service received, making it a reliable choice for various mailing and printing needs.