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March 2024 by Vanessa Nunnelly
Great response time, nice people. Great service. Thanks for taking care of us!
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March 2024 by Kathy Clark
VGI Technology has provided consistent and reliable service to my home in Horseshoe Bay for at least 5 years and in the unlikely event of a problem, they respond quickly and efficiently. Your technician, Scott, fixed my internet yesterday and in addition to being an excellent technician, he is a great person and I'm lucky to have had the opportunity to meet him. Thank you, VGI.
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March 2024 by Richard Gray
Excellent support on the phone and quick turnaround for on site repairs. Competent courteous and professional.
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February 2024 by Patrick Herendeen
Awesome place for all your security and internet needs!
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February 2024 by Linda Smith
VGI Techs were prompt, courteous, clean and knowledgeable. Couldn't ask for better service from any company, OUTSTANDING!
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January 2024 by Jeff Gabler
Can't say enough good things about VGI. The service and the technicians have been nothing of great since we moved to the Marble Falls/Highland Lakes area. Thank you for expanding your coverage area from San Angelo years ago. I recently took a router issue and made it much worse, causing a Wifi outage at our place. *Damn you Google and YouTube! LOL.* Dean and Scott came out and corrected my mistake. They had us up and running in no time. Plus, they are both great, honest, hard-working guys.
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January 2024 by Dave Widner
Aaron Koehler solved our problem, and was very helpful explaining our TV set up. We could not be more pleased with VGI.
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November 2023 by Razberry Razorblade
VGI’s tech team came to my residence and explained in detail everything that i needed to know and they were willing to try to make things work no matter the difficulties involved.
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November 2023 by William Bodnar
Terrible customer service and twice didn't arrive for appointments scheduled well in advance.
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November 2023 by Cecilia Castaneda
Glad I called to update my account and in addition a technician was sent to fix my issues with the router and made some changes that enhanced my internet connections to all my devices and was upgraded. Staff was awesome explaining and very cordial.Thanks
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November 2023 by Jo Carr
The workers showed up very close to the beginning of their timeframe. They were extremely courteous and efficient couldn’t avast for a better experience.
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September 2023 by Tim Noland
Spent around 400 bucks for equipment (that was suppose to be ours if not why charge 400 bucks for it). Had service with them for 10 months. It was great for the first 7 months then internet became inconsistent. They came out to replace the equipment and still the same issues. Tried to get a refund for the equipment that I paid 400 bucks for and was told no and they said they would come pick up the equipment. Like it's my fault they can't get the internet working. I gave them ample time to fix the issue and never got a discount for their internet not working correctly. The lady we dealt with in the office was great. Just wish the service was better.
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September 2023 by LARRY LANEY
Like always fast, reliable, & professional service.
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September 2023 by Allison Beard
Dean was the best!! Very professional, communicative and efficient. He went above and beyond to make sure I had high quality internet set up at my new house. Really appreciate the outstanding service!
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September 2023 by Patricia Hohensee
Good technicians
