Wells Fargo Bank in San Angelo aims to support customers' financial goals with personalized attention and self-service tools. The bank encourages visitors to stop by or make appointments for assistance. While some customers appreciate the kind service from tellers, others have expressed concerns about the lack of customer-friendly facilities, such as restrooms, especially during long wait times. One notable employee, Jacquelyn, received high praise for her exceptional service. Recently relocated customers highlighted her attentiveness and thorough knowledge of banking options, noting that she helped them understand the benefits and weaknesses of the plans available. Her commitment to customer service and expertise in the bank's app were specifically mentioned as impressive. Overall, while there are areas for improvement, the dedication of employees like Jacquelyn stands out at Wells Fargo Bank in San Angelo.
They don't have a single bathroom available for customers as we wait in this line for 20-30 minutes. "Customer friendly" and with this large of a space? Alright. Wells Fargo itself wasn't bad; teller was kind.
June 2020
Excellent service, been in there and the drive thru many times. Always friendly and helpful.!
September 2019
Best Bank my granddaughter at University in New Mex. Got her money..I had her account number and info. Thank you 😊very professional staff
