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August 2023 by Jeff W.
I have multiple accounts at Wells Fargo. I came by to open an account for my teenage son. The lady who greeted me was very rude and suggested I come back some other time as she was too busy to help me and no one else was available. Very poor customer service!
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February 2023 by Justin L.
If you plan on using the drive thru make sure to pack a lunch. You won't get out of there without spending 30 minutes.
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November 2022 by Patrick V.
Been with this bank almost 4 years now my card has been compromised at least 6x and when I want to use it it declines 2x before they call me and I hold up a line for two items. By far the worst banking experience ever. The app is terrible it always tells me I have way more money than I actually do and constantly has 25 payments pending. 1 star is too many stars for this bank. Today I got my new phone and tried to log in and i changed my password well now when I put my new password in it says that I've had to many failed attempts so i can't log back in. So I changed It again and still doing the same thing. I call on the phone and speak to a robot that mumbles useless information for 2 minutes then I get to the robots menu just so I can continue to reset my password again just for it not to work. I will never ever let Wells Fargo handle my money again tomorrow I'm pulling everything out and switching to something local. Don't waste your time or energy with them.
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July 2015 by Christie B.
Opened an account at the time the branch was offering a $50 cash back to open a new account. I was told I had to use my debit card 10 times and that was it nothing about a direct deposit, as I do not work!!!! Duh!! Or I would not be expecting it. We I opened it in March used my debit card like I was told and here it is July and still no $50. Went into the branch got a whole new story after calling in and asking and being told I will give you a call back. ( no call back ) and when I said I will just close my accounts 3 of them she said to me "ok we can do that now if you'd like just have a seat" lol ok I will be in Monday to take care of it my daughter out of town I couldn't leave her without money thank you though! Ok she said. A little to big for their britches I think! Christie Bridges
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May 2013 by Gina R.
okay as far as personal they are good, the business side , well takes too long and they forget to put the deposit slips in your bag a lot and when you go back they say " oh you forgot your deposit slip" No they did. if the business didn't go through them I would not use as a business bank..
