7-Eleven is located in an area that some find shady, with many interesting characters walking around, which may make customers feel uneasy or concerned about safety. The store's environment has been described as fine, but safety concerns are noted. Customer service experiences vary: one customer appreciated a staff member who went out of his way to help despite a negative encounter with an older woman who yelled at them when the store bathrooms were closed. The staff member, wearing Timberland boots, made the customer feel comfortable and mentioned that Mr. Keys is the boss, highlighting a positive interaction and staff dedication. Additionally, the store offers a seamless Exxon app experience for fueling, allowing customers to easily apply points for discounts and receive receipts directly on their phones. Overall, while the store provides helpful service and convenient features, the surrounding area may feel unsafe to some customers.
