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July 2024 by Tina lackey T
I’m literally sitting here outside of their business and they are charging me a 35% restocking fee so it’s $264. They are charging me for a bike that we got for my son’s 10th birthday today and this is where we’re sitting bringing back a bike that doesn’t even run wouldn’t stay running and when I asked for our money back because the gentleman not even gentleman, I can’t even say that wouldn’t return it all of our money and said there’s a 35% restocking fee and I said to restock where where are you restocking it too. We had it less than 24 hours. This place sucks don’t ever ever ever do business with these people. I pray people read this and never ever do business with THESE people.
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July 2024 by Syed Mustafa Sajjadi
one of the best place. excellent Service very friendly with everybody also they speak besides English different language i highly recommended.
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March 2024 by Michael Hudson
Took my atv on recommendation from a family friend. Checked in on a Monday for and oil change , e-brake fix , and push button start issue. I could still kick start my atv to use it. After a week of no communication. I go in to check on it on the following monday And it's supposedly finished but they found an issue with the starter clutch. So I call Friday to check on it they haven't touched it since parts didn't ordered til the following monday . So parts come In Friday I get no call that it's finished . I call Saturday morning and they say it's. Ready but when I go to pick it up the e brake is still not working . Which is what I initially checked in for . They try to fix it on site but then say there's an issues with my master cylinder. After having my atv for 3 weeks I decline and just take my vehicle. $510 later and all the work wasn't even completed . I would not refer anyone else here . They just try to run up a tab .
no one ever looked at the e brake until i went to pick it or else i should have been notified when i showed up the 1st time to check on it or 1 of the other 4x i called , and then they tried to say the brake cylinder maybe bad .which maybe the case but when you tell the customer its ready it should be just that .
you did not change the starter you said it was good . you replaced the starter clutch battery and carburetor . and not even 24 hrs later my atv is having the same starting issue after only 3 uses . if the wires on the starter system needed to be changed why wasn't that told to me its a 20$ kit I called numerous times so the numbers being smudged is not an excuse .
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March 2024 by Michael J
Not good, I called and asked for a quote, and I got one alright I called and asked about an electric scooter tire, the first quote was $40, then when I asked him if could I wait I needed it back right away because it's my only means of transportation.
Wow, the price jumped to $140, maybe it's just me, but I just did it myself, took a minute, (never done it before) but I got it. I thank them for encouraging me to do it myself. So, I'm on the road again because of his lack of morals and it's a good thing. He thought I was desperate but NOT! I wonder if he did that to me, how many other people he has tried that on and gotten away with it? I pray that karma doesn't reach him when he needs help.
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September 2023 by Michael Douglas
Straight great service
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July 2023 by rene rios
Left my 4 wheeler just to get rewired and they kept it over 3 month had call multiple times to see when it was gunaa be done then they said they would give me a call before they started the work to see if I was gunaa wanna get it done or not and guy says it’s gunaa be $580 and I said no it’s fine I’ll just pick it up and he said we’ll it’s already almost done like why would they start it before asking me to see if I would agree with the price ??? Then he said that’s it’s gunaa be $150 just cause they had already started it like what !?! They keep it over 3 months don’t let me know a price before they start the work and when they do it’s over 500?!?!? Just to get the wiring put on?? That’s ridiculous for that I would have just bought another one then still charge me $150 for the labor I never agreed to. Place is a scam better off taking it somewhere else .
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April 2023 by Eric Patlan
Don't wanna give a one star but bad bad experience bought my son's ATV here cash up front brakes went out also distributor and they fixed it free but then they lost key to and replace it and has not started since last year they closed for a bit now they open.. Hopefully they can make it right.. I don't mind paying but only used it like 4 times. Is there anyone I can speak toLike I said I want it done right. I have receipts and everything
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March 2023 by Vic K.
Don't go here unless you're okay with flushing your money down the toilet. The place is run by liars and thieves. Brought my ATV here with a bad carb problem. Two months later, nothing heard from them, I went to the shop and it was gone. They moved and didn't notify me. I tracked down the new shop, went there and got some lame excuse as to why my quad wasn't fixed yet. When I finally got it back, they said that they replaced to carb with a new one. Almost 2000 bucks later, it ran terrible again, leaked gas, and was trash. Turns out they lied to me. They DID NOT replace the carb. Went to a REAL shop and they fixed it for 500 bucks. The ACTUAL issue was a bad fuel pump and leaking hose. I never went back to ATZ because I may have lost it and done something out of anger. Not worth it. Also, the second shop I went to said that I was their second customer in almost the same week with the same complaint about ATZ. Use them at your own risk if you have money to burn.
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January 2023 by Mike G
Called looking for a 14 inch rim for my Apollo 125cc pit bike. Parts are hard to find for it.Was told to stop by, went by and was treated like Family. Got a great deal, helped me to match up caliper and sprocket displacement on new rim. Even threw in a screw I had to drill out on old rim for free. 12 29 2022
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September 2022 by David Cruz
The warranty is useless and they are thieves when you want to fix something they charge you more and do nothing
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September 2022 by Kenyen Francis
Great place
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August 2022 by lolimdaddy lolimdaddy
I took my ATV to the shop to get repairsA little welding And it came out like a 5-year-old did it charge me a 100 bucksI asked him to replace my brakesAs wellAnd the only thing he did was tighten them upAnd that was 200 bucksAnd way back before then I have went in for a carburetor with $65 and now it's out the shop not working he said Carburetor need adjusting and that 150 smh ?I advise goes to another place to not go there a waste of time and wasting money
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July 2022 by Richard Limon
Took in a Honda 125 dirt bike for repairs and service as it had been sitting in garage for a year. Had carburetor, battery and all oils changed/replaced. I had a switch for a preinstalled headlight installed so not to kill the battery so fast. Excellent customer service and at a much greater price than I would have had to pay at dirtbike dealership.
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March 2022 by savanah stephens
Bought 4 atvs, 2 small & 2 big. From the jump one of the big ones didn’t want to work.. I gave it a few because they’re brand new so I thought maybe that was the reason it was taking a few to start. It finally started, then was good. The little ones we had no issues with starting them. Once the batteries were put in and the gas was put, they ran perfect… until we went to load them… one of the small ones started leaking gas everywhere. The man had to replace a brand new part. Fast forward 2 weeks later, we’re having nothing but issues with them. One of our big ones has just stopped working, the fuses keep popping… just bad quality over all. Not worth what I spent.
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November 2021 by Roger romero
Need a quick patch work done ? look no further... These \"professionals\" can fix a flat! They take a finger too!!!! 15 bucks for a bandaid. Rip off. I'd suggest driving a bit further to get a quick patch from another shop. I'm sure another shop will do it for something much more reasonable. My mistake for not asking for a price.
