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November 2023 by ELIJAH And MARILYN 'S MEGA WORLD
Went in to look at bracelets, employee was so rude.
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September 2023 by Juliana Moreno
Omg... this is the worst pawnshop... they're totally a fraud...be careful with your money.
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July 2023 by Adriel Moreno
if you want to lose your money then come to this store... they lie to you by telling you lies about the product, they will tell you that what you are buying is working just to sell it to you... be careful they will steal your money very easily.
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May 2023 by TripManee (TripManee)
Don’t go here to pawn or sell jewelry. They do not know jewelry well and will probably lowball you. I came here after being offered 1,000$ for a 10k gold Cuban chain. Only came to see if they would offer me more. But instead I was told my chain is fake and filled with bronze. I immediately went elsewhere to have my chain acid tested. Two other pawn shops confirmed it’s indeed legit 10k no bronze or anything else was found. Passed an acid test flawlessly TWICE at separate pawn shops. It was a hollow Monaco chain which makes this more ridiculous because even other pawn shops said why would anyone manufacture a hollow chain that’s filled with bronze, it just wouldn’t make sense. Just posting this because it was a bit embarrassing being told my chain was not real. And they also filed the hell out of my chain during testing. I personally recommend Cash America Pawn. They offered me 1000$ other pawn shops only offered around 500$ or so. And once I called in to tell them other shops said they was mistaken, the MANAGER gave me attitude and wouldn’t admit their faults. Please save yourself the trouble and don’t go here to pawn jewelry. They don’t know what they are doing with jewelry at all.
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March 2023 by Aliyha Flatequal
Very rude never coming back and there talking bad about each other and they was talking about me
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February 2023 by Mya M
Came through when I was in a real pinch for cash, thank goodness they’re open until 6 even on Sundays
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February 2023 by Sho Tine
Terrible customer service. Called to check availability for a gaming console and was hung up on. Called back and was told I wasn’t hung up on which was crazy because I literally heard the phone be picked up and hung up lol. I was then placed on hold for over 30 minutes. I eventually just hung up with no service given, just being told by an employee that I wasn’t hung up on and placed on hold for an half hour. Unfortunate.
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January 2023 by Danielle Banks
Worse place to pawn your things at. The staff is slow, rude, and treat you as if they're the only pawn shop in the area. Went to sell my watch, they told me it was fake. Didn't test it , just looked at it. Took it to ez pawn and turns out it was real, got 650 dollars for it. Go to ez pawn, don't go to action pawn.
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October 2022 by Alexandrea Gomez
Always offers the best loan amounts!
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August 2022 by Geneva Harris-Osondu
If I could give the location on Walzem a 0 I would. Their customer service is terrible. How can you walk-in and not be greeted with being the only customers in the entire store? This morning 8/25/22 there were 3 ladies up front two were hispanic one Caucasian. I walk-in with my husband to look at the guns. They continued to chat and laugh never coming to assist or ask if help was needed. I knew from the beginning this visit wasn’t going to be a pleasant one. I know we live in some horrible times but customer service is the face of a business. If your representatives can’t treat all people the same maybe you should reconsider who you hire. I rate this location a 0
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November 2021 by Kdb111452 B.
I have conducted business at this Pawn Shop for more than 12 years. Whether I pawn, sell, or buy the crew is the best in San Antonio. They are there to make money bur fair minded in all aspects of conducting business.
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October 2021 by Stephanie Lollar
They were friendly, fast and efficient. We will definitely be back. Thank you Dean for all your help.
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August 2021 by Valentina Bazan
Love the jewelry they had in display just hope they had more of it
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August 2021 by Lyza Martinez
If I could give more stars i would. The staff and store manager have helped me out tremendously. I will definitely recommend this location to friends and family.
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June 2021 by Judy Linzy
Great deals
