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September 2023 by Soli Moon
Bought a gun from this place bullet isn’t feeding correctly into chamber and is getting jammed therefore causing a SERIOUS safety hazard because it’s damaging the bullets right by the firing pin which could cause it to backfireI purchased a ruger security 9 and am using ruger bullets
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August 2023 by Tracy Cosby
Went into this location today. I wanted to look at the jewelry and the girl working there kept rolling her eyes when I wanted to look at something. She wouldn’t say two words to me. I ended up just walking out. They will not get my business ever again.
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July 2023 by Roman S.
my man Daniel helped me purchase my dream camcorder! Service was everything you can ask for.
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May 2023 by matt ortega (Q)
this location states they close at 7:30pm on Google maps but in fact close at 7:00pm everyday
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May 2023 by Samuel Saldana
Horrible customer service experience, salesperson talked back rudely, very trashy
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May 2023 by Lorrinda Cavazos
I understand that they are short staffed and don’t mind a little waiting, you walk in and they greet you right away. Their very helpful and knowledgeable ( especially Ms. Priscilla) takes the time to go over everything and I’ve seen when a customer has been rude to her and she just keeps her cool. Would recommend my friends and family to go shop there.
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May 2023 by Iliana Poor
The two girls that work here are very kind. The guy on the other is sooooo rude! I was trying to sell an weapon and he didn’t believe it belonged to he because I’m a girl. He said I’m too small to handle a weapon and it wasn’t mine. So he refused the sale and not in a nice way. I have used and purchased firearms for years. I was in the military. I know how to handle a gun. He shouldn’t be in this business if he’s gonna be rude and assume things. I have the paperwork he didn’t even ask for it.
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May 2023 by Maria Zamora
The customer service here is horrible it takes forever to do anything you want to do you go to a manager to show you something and she does this d*** faces yes I'm talking about Priscilla she's one of the most horrible that they have in there went to ask her for a price on a purse made some faces to me was rude while showing us the product customer service systems it's not the first time for her either don't know how she made it to manager but she needs to come down her cloud
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April 2023 by Elizabeth Campos
Lonnie Alvarado..Manager.He is just great, he's helped us out many times.Thank you soooo much.??????????
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January 2023 by Gavin Dem
Do not take your bite a here to sell. #1 the staff is rude and don’t even treat you like a customer #2 the manager is lazy and was handling my items like he already Owned them. Treating two cowboy hats that are well over $150 like they are $5 toys. He took a two second glance at two siemans cowboy hats, 1 pair of Nike hyperdunks brand new, onyx and marble chess board, dewalt drill, ostrich leather LM Easterling boots and an amarani watch in its box quoted me without looking anything up $50. It’s obvious he doesn’t care to take good care of the products in his store, train his associates on good customer care and treat his customers with respect and even a little dignity. Never coming here again. If you are reading this. Don’t waste your time move to the next spot.
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December 2022 by Monica Gonzales
Horrible customer service from both managers and on Christmas Eve maybe they need to get laid or something but they had the most horrible service I ever it was the heavier sided man with glasses and the tall man both are horrible humans
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December 2022 by MN N.
Worst pawn shop ever. Came to the store and wait in the line for so long they didn't even acknowledged me. Meanwhile they just standing or walking around without doing anything. I ended up getting back to my car because no one give a s***, not a single employee.
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November 2022 by Michelle Micheals
It's a great store I go there to sell stuff all the time and it's a great place to sell stuff at you are greeted with respect and it's a good store
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November 2022 by Ash K.
Gonna have to give this a one. And it o my gets a one because at least the girl at the register was nice. Called ahead to see if they would even offer me a deal for my VR headset. They said they'd have to take a look at it and they couldn't quote me over the phone. I show up and They say they don't really have a need for it, they already have one and haven't gotten offers for it etc. they could have told me this over the phone. They even said my headset was in good condition but the most they would offer me is 50$ for a 500$+ headset: wasted my time. Highly recommend just going elsewhere where they value your time and you can get a real offer.
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September 2022 by Peter Janovics
We were on our way to goodwill with home theater equipment flight sim monitors and a blockbuster marquee and action pawn turned away everything. Would have taken $10 if offered. The place has nothing of value and wouldn’t do their job and buy stuff to sell.